Re: MCDONALD JONES MONTEREY2
Jan 19, 2020 8:49 pm
Hi there, I will also be building a Monterey Four with McDonald Jones in 2020 and haven't been able to track down any photos of existing builds! Were you able to find any? Have you changed the design much?
Re: MCDONALD JONES MONTEREY3
Jan 23, 2020 5:32 pm
bvd1 I suggest you ask McDonald Jones Homes directly to send you photos of the Monterey. Also they can provide you with contact details of many happy owners and you can discuss their projects with directly. In addition there are hundreds of delighted McDonald Jones customers on the productreview forum and Q&A that would be willing to speak with you directly about their homes and building experiences.
Re: MCDONALD JONES MONTEREY5
Jan 23, 2020 6:03 pm
bvd1 I question whether the McDonald Jones’s Customers posting on productreview are real and provide accurate representations of their completed builds. Unfortunately hundreds of these questionable reviews together all contribute to the 4.7 star average rating that MJH advertises, potentially mis representing their real performance as a builder and mis leading buyers. That’s possibly why you don’t get a normal response. Regarding the Monterey, McDonald Jones sales staff surely should have no problems providing you with contact details of some genuine customers to speak with, given all their glowing reviews. This is normal business practice, providing references, details of experiences etc. Of course due to privacy legislation as well as common courtesy it’s appropriate McDonald Jones asks for their customers’ permissions first. Most people would be happy to oblige to help out others, and their builder MJH, with whom they had a great building experience with. If you want to consider real reviews of completed houses and McDonald Jones Homes performance over the complete building process then I suggest you ask them to organise for you speak directly to a few real customers! What have they got to hide here? It's questionable if they just seek to direct you to their social media marketing program, and their dubious anonymous 'verified' reviews.
Re: MCDONALD JONES MONTEREY6
Jan 30, 2020 7:00 pm
In response McDonald Jones wrote:
"Hi Norfolk It's McDonald_Jones here, just wanted to jump in and assist with some questions raised. Product Review manages all the reviews posted on it's site and customers must provide purchase information to them so they can check and verify their validity - we have no control over this. We encourage our customers to post reviews so they can share their experiences with others, both positive and negative. If we do receive a negative review we investigate it so we can help the customer to fix the issue so they are then happy with their new home. We can't disclose customer's private information for privacy reasons, however we would love to do a post on our social channels about the Monterey and requests our customers that have or currently building one to share their photos. Keep a look out on our social channels at: Facebook; https://www.facebook.com/mcdonaldjoneshomes/ Instagram; https://www.instagram.com/mcdonaldjoneshomes/ and even Pinterest: https://www.pinterest.com.au/mcdonaldjoneshm/ I hope this helps! Let us know if you have any further questions."
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