Building A New House
Sep 09, 2019 1:51 pm
Visited a DFH display home in Victoria yesterday. Asked sales guy if we could appoint our own Building Surveyor. He said no. I said that was illegal, and he said our option is to not go with DFH - which obviously we won't (!!).
For the record I asked how they felt about me using a building inspector also, and they were OK with that but suggested I don't really need one as their tradies are top notch (look at our lovely display home, all our builds look like that honest guv!)) and they already have a decent building surveyor. I started to point out the obvious conflicts of interest and the fact that private building surveyors employed for bare-minimum signoff only are basically a waste of money, (why check the plumbing when the plumber's already checked it himself!!) but wasn't really getting anywhere so gave up.
Anyway, this is just a heads up for people to help change this broken industry. You should vote with your feet, peeps, to make these idiots changes their process and man-up to their shortcomings.
Consumer Affairs Victoria states that
"A builder may recommend a private building surveyor, but you are free to appoint a private building surveyor of your choice"
I searched the Consumer Affairs Victoria website but couldn't find anywhere that said DFH were immune to this requirement.
Unfortunately I'm not a legal person so I don't know what/where the legislation is for this.
Re: Dennis Family Homes Don't Allow You To Use Your Own BS2
Sep 09, 2019 2:07 pm
I started to point out the obvious conflicts of interest and the fact that private building surveyors employed for bare-minimum signoff only are basically a waste of money, (why check the plumbing when the plumber's already checked it himself!!) but wasn't really getting anywhere so gave up.
That's right, building surveyors don't check plumbing, they only sight the plumber's self certified Certificate of Compliance. Self certification is why the majority of houses in Victoria over many years have been built with non compliant stormwater roof drainage. It became endemic years ago.
If DFH have an exemption that allows them to use their own (conflict of interest) building surveyor, you will find it listed with the ACCC.
Anyway, this is just a heads up for people to help change this broken industry.
Yep...broken and morally bankrupt.
There are a few petitions calling for a Royal Commission floating around. Have you signed one yet?
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Re: Dennis Family Homes Don't Allow You To Use Your Own BS4
Sep 09, 2019 3:08 pm
Yes I have signed one of the petitions and donated some money.
I am honestly happy to pay more money to a volume builder to make sure they do the job correctly. I understand their margins are tight and therefore corners are cut. But I'm more than willing to pay for transparency. I don't even care about the finishes that much, all of that can be fixed later. It's when they stuff up the early stages that it will cost you dearly once it's too late.
What I don't want is to be held over a barrel to pay an instalment when the job isn't to building code, or as per the contract. The only leverage I get is through an independent surveyor, as they hold the keys to progressing the build.
Re: Dennis Family Homes Don't Allow You To Use Your Own BS5
Sep 09, 2019 3:19 pm
I paid about $85,000 extra to get my Metricon home built to a reasonable standard of workmanship when multiple serious defects were identified during the build. This money consisted of extra rent, storage and interest due to Metricon’s delaying tactics, inspector and legal fees, plus DIY measuring tools. Metricon or their contractors probably paid a similar amount in rectification works and NSW fair trading fines for breach of the rectification order. Be aware that if you push the builder to rectify defects they will probably push back. They have many tactics to do this and ultimately it becomes a balance of your time, your money, and the quality you accept. Every customers’ awareness & expectations of quality, resources and energy will be different. I too would have appreciated the option up front to pay a little extra for a Quality Assurance Process however Metricon’s high volume & low cost business model has no such process, despite what their marketing and sales representations tell you. Anyone considering a builder should also ask the salesperson to explain their quality assurance process and provide some documents detailing it. This will show how seriously they take quality assurance. Metricons representations about this are just glossy fluff.
Re: Dennis Family Homes Don't Allow You To Use Your Own BS6
Sep 09, 2019 4:47 pm
The the first thing your home insurance company will check in assessing a claim for water leak damage is if the drainage is compliant.
Well exactly, which is why non-compliant plumbing should be able to hold up stage payments. But in the current setup with DFH for example, this won't necessarily happen. They do have the best tradies though, so she'll be right.
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