At what stage is electricity, gas, NBN/phone connected?

pumpkin11 · Apr 24, 2019 9:11 pm

Hi, when a new house is built in an older area, such as knock down and rebuild or a sub divide, at what stage is the site reconnected to electricity, water, gas and nbn/phone? As well as my reno project, I'm building a pair of new houses as a sub division. My NBN hub is being down by the builder, but

- when will Telstra come out to connect them? Apparently they need 3-6 months notice, is that right?
- when will the houses get connected to electricity again? How long when when they are built does an electricity retailer normally take to come along and plug the house in? How much does a connection normally cost?

I know they could be questions to ask the builder but, once you sign the contract to build man, their response time becomes infuriating :-?

brokenstick · Apr 24, 2019 10:03 pm

If your street is NBN enabled, you can order it to be installed the day after handover. Mine took 2 weeks from date of order.

My builder connected the electricity for themselves to use during the build and paid the bill. At handover I had the option of continuing with the same provider or switching to one of my choice.

It was all very simple and smooth. This was for a kdr in an old inner city area

pumpkin11 · Apr 24, 2019 10:04 pm

brokenstick

If your street is NBN enabled, you can order it to be installed the day after handover. Mine took 2 weeks from date of order.

My builder connected the electricity for themselves to use during the build and paid the bill. At handover I had the option of continuing with the same provider or switching to one of my choice.

It was all very simple and smooth. This was for a kdr in an old inner city area

Thanks

pumpkin11 · Apr 24, 2019 10:07 pm

brokenstick

If your street is NBN enabled, you can order it to be installed the day after handover. Mine took 2 weeks from date of order.

My builder connected the electricity for themselves to use during the build and paid the bill. At handover I had the option of continuing with the same provider or switching to one of my choice.

It was all very simple and smooth. This was for a kdr in an old inner city area

Also, how long did your services normally take to disconnect from the old place. Telstra giving me the full on run around atm, and the power company not being much fun either.

Doozer1905 · Apr 24, 2019 10:26 pm

What state are you in? It's not that simple

pumpkin11 · Apr 24, 2019 10:33 pm

Doozer1905

What state are you in? It's not that simple

SA

Doozer1905 · Apr 24, 2019 10:46 pm

Okay, I know nothing in that state, but communications is the same federally and yes telstra are right, you firstly need to register the development with Telstra Smart Communities, you will more than likely have to do a communications infrastructure plan (there are companies who specialize in this area), and this will need to be approved by either Telstra and NBN (depending what area you are in) then you engage someone to complete the infrastructure works after all this you then have to either pay Telstra or NBN to complete, its fairly expensive to do, and hopefully it's an NBN area as telstra costs are over the top

pumpkin11 · Apr 24, 2019 10:51 pm

Doozer1905

Okay, I know nothing in that state, but communications is the same federally and yes telstra are right, you firstly need to register the development with Telstra Smart Communities, you will more than likely have to do a communications infrastructure plan (there are companies who specialize in this area), and this will need to be approved by either Telstra and NBN (depending what area you are in) then you engage someone to complete the infrastructure works after all this you then have to either pay Telstra or NBN to complete, its fairly expensive to do, and hopefully it's an NBN area as telstra costs are over the top

Thanks. It is an NBN area (phew). At the moment I need to get Telstra to disconnect the current cable (its an old foxtel cable and phone line) then I'm just hoping to get the 2 new houses connected.

Doozer1905 · Apr 24, 2019 10:54 pm

No that wont happen, you have to register your development with Testra Smart Communities even if it's in an NBN area and can take up to 6 months

pumpkin11 · Apr 24, 2019 11:00 pm

Doozer1905

No that wont happen, you have to register your development with Testra Smart Communities even if it's in an NBN area and can take up to 6 months

6 months for them to reconnect or 6 months for them to just detach the current cable before I can demolish the house?

brokenstick · Apr 25, 2019 6:54 pm

pumpkin11

brokenstick

If your street is NBN enabled, you can order it to be installed the day after handover. Mine took 2 weeks from date of order.

My builder connected the electricity for themselves to use during the build and paid the bill. At handover I had the option of continuing with the same provider or switching to one of my choice.

It was all very simple and smooth. This was for a kdr in an old inner city area

Also, how long did your services normally take to disconnect from the old place. Telstra giving me the full on run around atm, and the power company not being much fun either.

Power and gas took about 2 weeks each (they said to allow a month). I also had to do an overhead to underground power conversion which took about a month (this doesn't affect the supply so can be done anytime) and cost $3,500

At the time of demolition we didn't have NBN and had Optus cable for Internet, and no home phone. I just cancelled the Internet and cut the cable. I didn't do anything with Telstra, just cut the old phone line (which I wasnt using anyway)

NBN via HFC was rolled out to my street during my build, which was perfect timing