Browse Forums Building A New House 1 Oct 18, 2022 5:17 pm Hi all, My partner and I moved into our new build in July and I've been struggling to understand how our data points are supposed to work ever since 😫 I have an opticomm box installed in the garage, with a modem that is connected via an ethernet cable to a google router (i have the google nest wifi with router plus 2 points) I then have two wall plates, 1 in the living and 1 in the lounge, that i was under the impression that in order to connect to the data points directly, that I would just need to plug in an ethernet cable to the wall plate and connect that to my TV or Laptop etc and then I would be connected directly to the network, instead of via wi fi. However, it's not recognising that anything is connected to my laptop when the ethernet cable is plugged in in any of the points in the living or lounge area. I am connected to wifi and no issues with that. However, ultimately I am wanting to connect my PS5 directly to the network, instead of wi fi so I have got a faster streaming/download speed. Is there something I am missing here? Any help would be greatly appreciated 🙌 Re: Data points and wall plates 2Oct 18, 2022 6:27 pm There should be a third wall plate somewhere where the other end of the cables from living and lounge (and any other rooms) go. You need to use patch leads to plug those into your router. If you don't have enough ports in the router then you might need a standalone switch. Check your garage near the nbn connection, or alternatively some builders hide that panel in cupboards. Re: Data points and wall plates 3Oct 19, 2022 9:04 am Exactly what strannik has said. In our place we asked for them to be routed to our home theatre, so in one of the cabinets we have the modem and a standalone switch which has patch cables going into a wall plate (the wall plate has 5 ethernet ports), which then connects up the rest of the standalone panels around the house. Consider what goes through the wall as a cable extension. The end point is the one in your living areas that you plug an ethernet in to go into your PS5/TV etc. The start point should be a similar wall panel point where an ethernet cable (patch cable) will need to go from the wall into your router. In essence, what this allows is your PS5 a direct connection to the router. Re: Data points and wall plates 4Oct 19, 2022 9:36 am strannik There should be a third wall plate somewhere where the other end of the cables from living and lounge (and any other rooms) go. You need to use patch leads to plug those into your router. If you don't have enough ports in the router then you might need a standalone switch. Check your garage near the nbn connection, or alternatively some builders hide that panel in cupboards. Hi Strannik, Thank you! The attached pictures are what I currently have. The opticomm and modem is in the garage with the router also in there. The second two pictures are the living and lounge area wall plates. I just realised that In the garage I have a data point and a phoneline. We were supposed to have two data points and no phone line. If the phoneline one had have been set up as a data point would it have just been a case of putting a cable from there to the router and the wall plates in the living and lounge would be working? That's what I have understood from your message but I could be understanding this incorrectly. Thank you 🙌 appreciate your help! Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Re: Data points and wall plates 5Oct 19, 2022 10:47 am Judging by your photo, in your case all the cables terminate in that Hills Home Hub. I have one of those in our current house. Have a peek inside that door, you should see lots of cables, patch leads and a switch or two. Now the way it's setup in my house is as follows: NBN comes in via phone line and goes to the hub. While there is a phone socket inside it, we don't use it, as we have another socket in the office. So we plug the NBN box into that socket in the office, and then the 'Internet/WAN' port of the router is plugged into the NBN box. Also in the office we have a panel with two LAN ports. So one of the other ports in the router is plugged into one of those ports, and I use the second one for my PC. All the LAN points around the house go into that hub, and there are two switches there, that tie the whole network together. this is what the inside of my hub looks like: Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ EDIT: also you are correct, assuming everything else is setup correctly, the only thing you're missing is an ethernet cable going from your router into the LAN socket in the wall, so that the rest of the network is connected to the router. One thing that puzzles me in your photo is that cable with yellow plug going from behind the Opticomm box into the socket marked with 'D'. I'm not sure if Opticomm needs it for some reason (i'm not familiar with it at all) but I would expect that's where a cable from one of the ports in your router would go to connect it to the rest of the network. Assuming you do indeed find the switch and the cables in the hub box, and it's not just your house alarm there. Maybe that yellow plug cable is your phone connection, so it should go into the socket marked with PH, and another cable from the router would go into 'D'. Re: Data points and wall plates 6Oct 19, 2022 3:18 pm Do you have 2 ethernet cables going into your router? There should be; 1. From the OptiComm box into the internet port on the router 2. From the one of the LAN ports in the router to any port in your switch (switch is inside the Home Hub). The 2nd point above can be connected through one of the wall plates - so that one labeled D above the OptiComm box might go back to your switch - in which case you could plug the router into that and it should work throughout the house. Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 7Oct 19, 2022 3:33 pm I tried to do a bit of a diagram of how im guessing its all routed (no pun intended) through the house. Might be helpful. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 8Oct 19, 2022 3:41 pm small correction for the diagram: the router can go into any data port on the wall plate, it doesn't need to go directly to the switch inside the hub Re: Data points and wall plates 9Oct 19, 2022 3:43 pm strannik small correction for the diagram: the router can go into any data port on the wall plate, it doesn't need to go directly to the switch inside the hub Yep i noted that in the my first reply - im just trying to keep it simple so that its obvious that the router and the switch need to talk to each other. Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 10Oct 26, 2022 1:05 pm Hi guys, So the hills home hub only has our alarm in there. So I can't plug anything additional into that. From your messages and my pictures above, I still don't understand where you are telling me to plug things into, if the hills home hub is just an alarm and nothing to do with my internet 🤦♀️ Sorry, any other ways you can explain? Thank you Heather Re: Data points and wall plates 11Oct 26, 2022 1:17 pm OLLS57 Hi guys, So the hills home hub only has our alarm in there. So I can't plug anything additional into that. From your messages and my pictures above, I still don't understand where you are telling me to plug things into, if the hills home hub is just an alarm and nothing to do with my internet 🤦♀️ Sorry, any other ways you can explain? Thank you Heather In the picture you sent - the silver thing that says HES-108 ETHERNET SWITCH - that is your switch. Thats what the Router needs to talk to and (from the looks of it) is what all your ports throughout the house route back to. As strannik said though, you should be able to just plug your router into one of the data ports in the wall rather than directly into the switch inside the Hub. Without seeing and testing where all your in-wall cabling goes its hard to give definitive answers but the key points to take home is; - Your router needs to connect to your Opticomm box via the "internet" or "WAN" port on the router (considering you have working internet via WiFi, i'm assuming this is already done). - Your router also needs a ethernet cable from one of its LAN ports to your switch (either directly, or via one of the wall data ports) Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 12Oct 26, 2022 1:53 pm Monty85 In the picture you sent - the silver thing that says HES-108 ETHERNET SWITCH - that is your switch. Thats what the Router needs to talk to and (from the looks of it) is what all your ports throughout the house route back to. As strannik said though, you should be able to just plug your router into one of the data ports in the wall rather than directly into the switch inside the Hub. that wasn't her picture, it was the insides of my hub OLLS57 at the end of the day, what you really need is to find where the other ends of the cables go, and whether there is already a switch there or not. i noticed that in one of your photos you have a plate with 4 data ports. in the absence of anything inside the hub, or elsewhere, i would hazard a guess that this may be the other end. in that case, you need to put a network switch there, and plug all 4 data ports into it, and then i would unplug that grey cable with yellow plug, and plug one of the ports in your router there and see if it works. just check that that yellow plug cable doesn't go to your alarm in the box. also have you asked your builder to provide a wiring diagram? you can also buy a cable tester that helps you find the other ends, but that will be a 100 bucks that you spend on something you'll probably only use once Re: Data points and wall plates 13Oct 26, 2022 2:19 pm strannik that wasn't his picture, it was the insides of my hub Oh gosh, my bad. Sorry OLLS57, please ignore the first half of my post above. olls57 can you take a picture of the inside of your Hills Hub - that might give us an idea of what might be going on. I'm guessing what might be the case is that all your data ports are terminating in the hub at a patch panel but then aren't connected to a switch (previous owner probably took it with them or builder never included one). Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 15Oct 26, 2022 4:12 pm strannik i'm leaning towards that 4 port plate in the last photo being 'the other end'. it would explain why the plate with two ports in the previous photo is marked with "top left" and "bottom left" Yeah that would make sense to. Just seems weird for a Hills Hub to be supplied but not use the patch panel inside it. Nothing should surprise me with builders though. We had our fair share of surprises as well. Photo of inside the OP's Hills Hub should answer it one way or the other hopefully. Follow my build here: https://www.instagram.com/ivy5custom Re: Data points and wall plates 16Oct 26, 2022 5:22 pm Monty85 strannik i'm leaning towards that 4 port plate in the last photo being 'the other end'. it would explain why the plate with two ports in the previous photo is marked with "top left" and "bottom left" Yeah that would make sense to. Just seems weird for a Hills Hub to be supplied but not use the patch panel inside it. Nothing should surprise me with builders though. We had our fair share of surprises as well. Photo of inside the OP's Hills Hub should answer it one way or the other hopefully. Thank you 😊 See attached inside Hills Hub. From what I am aware, it's just our Alarm. However, please correct me if I am wrong. Clearly not a pro here 🤣 Re: Data points and wall plates 17Oct 26, 2022 5:23 pm OLLS57 Monty85 strannik i'm leaning towards that 4 port plate in the last photo being 'the other end'. it would explain why the plate with two ports in the previous photo is marked with "top left" and "bottom left" Yeah that would make sense to. Just seems weird for a Hills Hub to be supplied but not use the patch panel inside it. Nothing should surprise me with builders though. We had our fair share of surprises as well. Photo of inside the OP's Hills Hub should answer it one way or the other hopefully. Thank you 😊 See attached inside Hills Hub. From what I am aware, it's just our Alarm. However, please correct me if I am wrong. Clearly not a pro here 🤣 Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Re: Data points and wall plates 18Oct 26, 2022 5:39 pm that is the panel we were looking for. i don't know what the cable going to the top panel does, but since it only has two wires connected, that could be related to the alarm, or it could be a simple on/off switch for something. the bottom panel looks like it's related to your network, but that looks odd. it seems that it connects two separate ports together, and then one port isn't connected anywhere at all. if you look at the photo of the insides of my hub that i have posted previously, it has the same panels, but it also has the switch (the silver box). so the way it works in my case, cables from all the wall plates run into the box and connect to individual terminals. each terminal is connected to a numbered port, and then the short patch leads are used to connect all of them to the switch. which results in all the devices plugged into the wall plates being able to talk to each other. in your case, it seems that the cable going to terminal 1 is then connected via the patch lead to the cable going to terminal 2. and the cable going to terminal 3 is not connected to anything at all. what puzzles me is that the number of cables doesn't match the number of data ports you have on various wall plates. from the photos you have posted, you have 1 plate with 2 ports, 1 plate with 4 ports, and 1 plate with a data port and a phone port. that makes it 7 data ports, so i would expect 7 cables to come into this box, unless they didn't wire some of the ports for whatever reason, or some of those data ports go elsewhere. do you have any more plates with data ports anywhere in the house apart from the 3 you have already posted the photos of? Re: Data points and wall plates 19Oct 26, 2022 6:11 pm The cable at the top with 2 wires should be the phone line. As for the bottom cables it does look interesting. At a glance, there is nothing there to suggest that its your alarm cabling... usually that would all be routed back to you alarm panel (which is usually inside your WIR or your linen cupboard). Short of buying a tester (they are cheap so still might be a good option), what you could try is plugging a ethernet cable from your router LAN ports into the ports in the patch panel (the ports numbered 1-12 where it says "to switch"). Then test to see if doing that for each one gets you a signal at one of your data ports in the other rooms. Being that there is only 3 cables in your patch panel the work load to do this isn't too crazy. One thing you'll just have to be sure of is that the port in the other room actually has a cable running to it (its not out of the question for an installer to only wire up 2 out of 4 jacks on those wall plates). To check that you'll just have to unscrew it form the wall and see if there's a cable running to it (this is easier than it sounds). Installers will usually write on the inside of the Hills Hub door where the ports go so a bit of a shame they didn't at least do that for you. Follow my build here: https://www.instagram.com/ivy5custom If you're referring to Eufy homebase, then just put a switch between a datapoint and put the homebase elsewhere near another device in your home unless you want teh… 9 13845 Scientists have used random matrix theory to demonstrate theoretically that the neutrino mass hierarchy can be explained mathematically. When a substance is fragmented… 21 20651 Thank you again Simeon.. I will call my certifier for that. Have a good day 4 5179 |