Browse Forums Building A New House Re: Life Smart Special Long Island Homes 3Feb 18, 2018 5:10 pm ruben23 Hi Guys, Looking for some advice. I was pretty much ready to deposit on a JG King house 4bdr, 2 living. When i saw this promotion pop up from LIH for a daintree 220. It seems to good to be true. Includes a lot of upgrades and more that i hadnt previously had with JG and about 15k cheaper. Has anybody taken advantage of this deal? Is it too good to be true? If you have built with Long Island Homes did you have a good experience. I am in Armstrong Creek near geelong. Would love any advice. Thanks WARNING. DO NOT GO NEAR THIS BUILDER. 9 months ago, we approached long island homes as they had a plan we liked. The salesman at the time was pleasant and told us all the things we want we could have. After 4 months of organizing everything, the salesman walked out. Long Island homes had no idea what was going on and had lost all our paperwork. I was very unhappy as we spent allot of time organizing and as far as Long Island Homes was concerned it wasn’t the company’s fault they lost everything it was the salesman’s fault and they were not sympathetic in the slightest with the inconvenience they had caused us. We had to start all over again. (4 Months Lost) As we had kept records of the things we wanted (UNLIKE LONG ISLAND HOMES) we gave them our copies to get them back on track. We sat in an office with the manager Susan who obviously had no clue on most things as she had another person trying to help her sort things out with us. They ended up telling us that all the things they sold us on including the design we selected, and the price of the build cannot happen the way they promised. After 9 months of backwards and forwards mostly due to Long Island homes never returning our call/emails for weeks, not having a recommended contact and constantly dealing with different people each time, we lost allot of faith in the company. We also requested a few small changes to the plan, but they really struggled with it and one of their staff told us we are best not to make a change to the plan or it will take several months for them to be able to do it. We originally put a deposit down of $1500 for the build and was told it was refundable if finance was not approved. In the end we desperately wanted to change builders, so we told them our finance was not approved and requested our deposit back. We then received an email stating that they will not refund our deposit. I have since contacted Susan at Long Island Homes explaining to her on several occasions before signing any documents their staff assured us that if finance is not approved we will be reimbursed the deposit. Her basic response was I shouldn’t have been told that and as I have signed a document they will keep my deposit regardless. (Yes, a mistake on my behalf for trusting their word and as Susan from Long Island Homes said to me as a business owner I should know better than to trust someone’s word as she laughed). These are only a few of the bad dealings that happened with this company. This is the most unprofessional, unorganized company I have ever dealt with. In truth my finance was not rejected. After all the bad dealings with this company and the incompetence shown to us we lost confidence in them and decided to build with another company and I must say the difference is amazing. The loss of deposit was worth it. I am much happier with my new builder. Getting a better home for less and they know what they are doing. Do your research. Re: Life Smart Special Long Island Homes 4Apr 22, 2018 10:59 pm Woooowww .. I am building right now in Woodlea and was veryyyyy close to signing up with them . Which builder did u go with in the end ?! And how has been ur experience so far ? Cheers You should pressure clean your roof first and make sure the paint you buy also is anti mould. 4 18582 We already paid for somfy motors for the blinds. The quote above was purely for “pre-wiring” so the blinds company can install the motors and blinds. That’s why we… 5 16289 Shelly switches require a paid subscription for full access to all features which is ridiulous given the lifespan of a home and if you were to sell it or buy a home with… 2 4544 |