Hi everyone,
I am new here and we are having all the problems that the other Customers are having as well.
My Husband has been on the phone to them today, giving them a huge serve as we are just sick and tired of all the waiting and the awful service that they are giving us.
We started this process on the 28/1/08 paid the first $800 for a quote.
We demolished 2 weeks ago and our tender was to expire on the 31/7/08 but they were asking for an extra $7000 as the house price had gone up, needless to say we didn't pay this and the tender was extended to the 31/8/08 this will expire on Sunday and we are still waiting for a "Work Permit" from the council, so once again we have told them we are not paying the extra money for the house.
After reading all the posts on this site we are tempted to pull out now, but as it has taken them 7 months I'm concerned that the other builders could be the same, and because we are renting we would be looking at another 7 months before we start the building process.
We have had heaps of problems with the extra's as well, some of them were so expensive that we asked at least 4 times for them to check the price. I have taken most of the kitchen out and we are going to install what we want after handover.
We have had nothing but problems since we started and we are at a point that we just want to get our new home started so that we can get all our stuff out of storage and move in but from what I have read it looks like we are in for a long wait.
We have been promised a call back this afternoon so will wait and see what comes of that.