Browse Forums Building A New House 1 Jul 19, 2017 2:12 pm United Energy is asking for 20 business days for quote + 30 buinsess days from payment to complete the work !!! Yikes!! Can anyone please help me find a way to expedite this? United Energy is asking for 20 business days to PROVIDE a quote and 30 business days from that point to install the power pit. I am doing a knock-down / rebuild - single family home - with Porter Davis in Mount Waverly (3149) in SE Melbourne. Does anyone know if there is a way to expedite this? 50 business days is almost 3 months! Porter Davis is going to charge me $1000/month for each month that the pit has not been installed. Q1. Is it true that they cant even start the ground prep before the pit is installed? Q2. Do I HAVE to wait for United Energy? Can I hire my own contractor to do this work? Q3. Whenever I call United Energy I get routed to a call center in Manilla - they refuse to allow me to speak with anyone that can help with the actual scheduling (I think they get dinged if they escalate calls). This is ridiculous... I have had pits installed in 3rd world countries in about a week. They have exactly NO place that I can visit locally that I can speak with someone who hopefully know what they are doing. Q4, Happy to pay an extra fee to get the work done sooner -at least in other countries without law and order we can BRIBE people when bureaucracies become too inefficient - but hey we live in a G20 nation so not only is our system bureaucratic and stupidly slow - but because of our "laws" we cant even find a way to make the system more efficient. Terrible --- did not want to vent - but feel blocked in from all the angles and everyone seems to be happy to charge us the homeowners penalties and nobody seems to care about providing a decent experience. Thanks in advance for your responses and apologies for the rant... Re: Any way to Expedite Underground Power-pit Installation? 2Jul 19, 2017 2:23 pm I presume you are speaking directly to the connections department? UE Connections United Energy and Multinet Gas T: 1300 131 685 (or try 1300 131 689) When I booked my job in last year, I spoke to people based in Australia, not offshore, but things change I guess. In respect of question 1, I guess this depends on your builder. I would think it would be fine for them to do the site cut without the need for the pit, provided that power was abolished. In respect of question 2, I believe you have to use UE (or their appointed subcontractor) as you are dealing with electricity assets which are outside your property boundary. Hi JW I just read your post and I find this situation quite strange. When we build, we get a temp pole for construction which becomes the permanent pole for one of the… 1 3943 1 4086 DIY, Home Maintenance & Repair Hi everyone Question about Brevis gas heating undergound - was recently installed by previous owners (<1 year old) but live in a relatively large house - 4 bdr - and only… 0 1233 |