Dec 01, 2006 11:27 pm
We are almost at the final stage of buying a block of land in 'The Point' area of 'Caroline Springs' and construct a house there. After looking at a lot of different builders and house designs, we have got all the more confused. Henley's designs best suit our requirements but we have heard a few adverse things about their quality. Metricon and Porter Davis are the other options that we are looking at.
Can anyone tell us how is Caroline Springs for living and investment purpose.
Also, it would be great if anyone can provide any feedback on these builders particularly Henley.
Looking forward to your replies.
Building with Henley currently2
Dec 06, 2006 1:44 pm
I am currently building with Henley and am just about up to Lock Up hopefully in the next couple of weeks. So far we have been more than happy with the organisation levels they have displayed and they certainly have put things in place with their home building manual to step you through the process. The one dissapointing thing is not being in direct contact with the site superviser, but I have been impressed with the regular communication with our account manager.
At the moment it might be just luck but each step seems to be happening a week or two earlier than they notify us of and we seem to have come across by speaking to the tradies on site that our job that our job was pushed ahead as other sites weren't ready or the bricks arrived early at ours so they started on ours first. We arranged to get our own contractor in to prewire the home theatre and by coincidence got to meet our brick layer whilst out on site with the pre wire guy. This was the best feedback for Henley and they probably wont ever know it, but this guy was more than happy to have a quick chat to us and show us his passion for his work. I guess all experiences are not like this, but our anticipated completion date is June 2007 and although I know it will slow down after lock up and over christmas we are positive of an earlier completion date.
On site v the office3
Dec 09, 2006 3:59 pm
I've had similar experiences with the guys on site being really helpful, but then the paperwork via the office becomes painful. Have you found the Office Service also good with Henley?
Also - what state are you building in?
Dec 10, 2006 12:26 pm
Hi Best Builder,
We are building in a new suburb out on the North East of Melbourne. Initially the paperwork to get through all of the contract variations and planning permits seemed to take a while, but from recent friends experiences with Metricon and Dennis Family Homes this stage didnt take any longer than any of them. I actually think with their organisation we were quicker. We actually started to build with Dennis and paid our $500 deposit and then pulled out because of their lack of organisation - 2 months and we still didn't have a price to work with.
Every week on friday I get a call from Bob our project manager after he has received his report from the site supervisor. Quite funnily the start to each of these phone calls has changed to " So have you been out to the site recently " as most of the time I knew before hand what he was going to tell me. We have arranged to meet our specific site manager in the next week, which is the only negative that I can pass on. Although we have full contact with Bob and he has answered all my questions and chased up anything I have asked for, he isn' the one out there on site at our house.
Overall at this stage we are quite happy with the communication and progress. Our latest update is that the bricks are now done and to the amazement of us and our friends that have just built nearby the main plaster is up throughout the whole house. This is when you really get to feel what your house is going to be like when you change it so mcuh from the base plan.
Re: Info regarding Henley Builders5
Nov 29, 2020 2:04 pm
We built with Henley 5 years ago and we are actually in the process of selling our henley home and expect to get about 1mil + for the 34sq Monterey. So not bad.
Our build had some hiccups as lots do. I have found with volume builders it all comes down to the tradies that actually work on your home. Our house is structurally fine but some of the cosmetic finishes ie: tiling was pretty bad. We used darbecca as well. no major issues. One thing I must say with Henley though is their post build customer service has been excellent We had a problem with our heater just recently so 5 years in. It was an installation problem for the zone 2 part. They came out and replaced it no questions asked. We have had to call them for a few things like some insurance stuff for selling our home and they have been very helpful.
good luck with your build!
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