Browse Forums Building A New House 1 Jun 26, 2016 9:40 pm Hi,
I just finished building with Clarendon (Grey gum estate) and we did the handover, which has been just over 30 days now. We have raised our issues and concerns with Clarendon many times in past. But we are not getting response as desired. They only fixed few issues we raised but there are still MAJOR defects remaining. We get call back with false promises that it will be fixed but it has not happened yet ( it has been more than 4 weeks already). Is anyone else facing the same problem? Has the standard of Clarendon home decreased? I wanted to know how many else are facing the same problem as us with false promises. Re: Problem with Clarendon Homes- Not responding after hando 2Jun 27, 2016 2:25 am Have you contacted your site supervisor? If they aren't taking you seriously go to your lawyer. They will take you more seriously afterwards. It's not right, not being treated properly. How hard is it to communicate. All the best! And congratulations on your new home viewtopic.php?t=81752 Re: Problem with Clarendon Homes- Not responding after hando 3Jun 27, 2016 3:30 pm We did contact our site supervisor. But it seems pointless, we only receive false promises. Few members in homeone suggested contacting productreview@clarendon.com.au, which I have done just now. I will keep guys posted, if I ever get any response back. Re: Problem with Clarendon Homes- Not responding after hando 4Jun 27, 2016 8:50 pm I received an email from the NSW Sales and Marketing promptly after emailing productreview@clarendon.com.au, which is exactly the kind of service we expect from Claredon. I am looking forward to hearing from area manager tomorrow. I will keep you guys posted on the progress. I had a similar issue with my fridge not too long ago. It wasn't the same model, but the symptoms were pretty much the same: the compressor would start and then stop… 3 7522 the stair balustrades? There is nothing special about these and I imagine literally every stair installer will be able to do this. 1 6690 The two 15mm holes are obviously not compliant. The Dept of Fair Trading would love to see this one! Do the gutters pool water after it stops raining? Although it's… 4 7822 |