I'm really glad I decided not to go with PD. Initially they were first choice, bedroom sizes and a few other design things put me off. But I really wanted to go with them initially.
One of the things that put my off was I felt the quote wasn't clear and as comprehensive as it could be. I had this feeling that there would be little "surprise" costs here and there. Sounds like my gut was right.
These little "surprises" seem like a standard inclusion at the moment. Everyone has them.
Jo