Browse Forums Building A New House Re: Henley Monaco Nouveau Q1- our dream home in Laurimar 18May 21, 2015 3:24 pm Everything seemed to be going along smoothly...albeit slowly, but in the last week we have had 2 issues. Firstly our bath spout which we upgraded to the gloss style in 230mm apparently isn't being stocked anymore by their supplier and the shorter 203mm one wasn't going to be long enough. After a bit of back and forth we asked for the gloss bath mixer and spout on the backplate (we have these in our ensuite) and apparently these were the right size, but they wanted to charge us $190 for it. We said they should pay for it as its not our fault and they shouldn't have offered us the bath spout if they couldn't supply it. Anyway they then came back and said the 203mm one will fit, so its sorted. Secondly, our overhead cupboards in the kitchen we wanted style 103/101 so we could have the overhang, but with the larger rangehood. We were told this was all fine at our color appointment, but the girl must have put handles on the cupboards which we didn't want. We had a call a couple of months ago saying we couldn't have handles due to the style, we could only have overhang and we said that's what we wanted anyway.....all sorted. Until this week, when we were told that we cant have overhang as the style doesn't suit overhang. Turns out because we chose the larger rangehood we had to have style 107 cupboards that had a plinth around the edge so couldnt have any overhang. Basically at our color appointment we were never told this so Henley were saying to change it would be a $250 variation fee. We stuck to our guns and they waived the fee and we now have the concealed rangehood with overhang cupboards. We really wanted the larger rangehood, but guess you have to compromise on some things! We have been handed over to contruction, so anxiously awaiting their phone call with start dates! Hi, If you give a set of criteria as to what means 'good' to you, it'll give others prompts to respond. We considered Henley early on but there were two factors that… 1 10496 We already paid for somfy motors for the blinds. The quote above was purely for “pre-wiring” so the blinds company can install the motors and blinds. That’s why we… 5 16268 of course there are legal avenues. You've already mentioned it. Sue them. I find it odd that lawyers wouldnt be willing to take on the case, given CCT evidence and… 1 23764 |