Browse Forums Building A New House Re: Naming our CSR 2Jun 16, 2008 10:43 pm LOL, totally up to you Southies!
Why not pat someone on the back i say! In saying that, we elected to use initials for our contacts. Re: Naming our CSR 4Jun 16, 2008 10:58 pm Been kicking back and trying to get everything ready for the move..... Glad to see you back on-line too! What was the issue in the end? PM me if you prefer? Re: Naming our CSR 6Jun 16, 2008 11:21 pm First name should be OK...
My CSR was awesome and had no issues with the rap we gave her (infact I think she got promoted!!!) Our second CSR...hmmm... better leave that one alone! Re: Naming our CSR 10Jun 17, 2008 1:45 pm Southies Just a thought, should I let her know that she will be mentioned on the blog? Hi Southies, I'm glad to hear you're having a good experience with the CSR. I found my ones from EB a mixed bag (one was fired, one was "not a details man" and one was OK but made a fair amount of mistakes). The sales team were a lot better and able to fix the mistakes and actually understand what I was after. It's nice to hear the EB have responded and hired some competent CSRs. I found I got lots of CSR responses (even though there were mistakes) before construction but then after construction started, the responses gradually reduced to the point now that I don't get any response at all unless I chase them (and then usually have to use someone else's phone). I guess they think I'm a mind reader now. The funny thing is, usually it's in their financial interests to talk to me. EB used to change CSRs once construction starts, but I don't know whether they do now. I received a letter saying my CSR had changed for construction after my site start appointment but when I called the new CSR, they didn't know anything about it and I ended up back with my original CSR. Cheers, Jamie of course there are legal avenues. You've already mentioned it. Sue them. I find it odd that lawyers wouldnt be willing to take on the case, given CCT evidence and… 1 23777 "Losers" "humanity" "off time" "your" "top notch" "love symbol" Sounds like ponzo is done using other people's toilets 36 23894 |