Your comment about Dale Alcock not doing Big River scared me a little. I was sure when we were at pre start we had Big River as an option. Had to go back and check the addenda, luckily we do have Big River... phew!! DAH must have changed their supplier. We noticed when going into the showroom recently they don't use Caroma anymore, its amazing how much can change in 8 months!
Hi Kelsey, I think what jelbel meant was the Big River available at prestart is a pre-finished timber whilst what they don't tell you is the Big River in their displays is a raw product which gets finished (ie: satin or gloss applied on site) - I also found this out after some research.
Ohhhh! That makes me nervous then. We asked at prestart and where assured it was the same as what was in the display homes! Only time will tell I guess.
Sorry I didn't mean to worry you Kelsey! Like Tbrown said, big river comes in 2 types: a prefinshed; and a raw. They only use the raw in their displays, which means it is put down, sanded, buffed, and then 3 coats are put on afterwards. Prefinished is just put down and that is it as it already has the coating. Fingers crossed it you have the correct flooring.