Hi all members,
I would like to take a moment and note that I do read the forum posts as regularly as possible, and I am available week days via PM. If you feel you would like to advise me on any concerns you may be having with your build any stage of the process, then please do not hesitate to contact me and I will do what ever possible to assist.
I am dissapointed to hear of any negative experiences, and will look into all matters and endevour to have a response and/or resolution from the relevant regional office as soon as possible.
Regards, Joanne.