My SS wasnt even aware that piers were being done till after it was done.
I found out because my neighbor already moved in and they keep me updated!
Dont think W have standardised processes. Seems like a small old school mum and dad run business who can't keep up with booming business and new age technology.
Building Ambassador 36 - Wisdom Homes
The SS doesnt seem to get really involved until after slab, mine told me the external plumbing would be done the next week when it was already done lol
Once the slab is down it's a different story and they know exactly what's going on and most seem to keep a pretty close eye on everything