Browse Forums Building A New House Re: Building with Wisdom Homes 9381Feb 15, 2018 7:35 pm Great to see everyone's progress: Doosra, jenifermarie, MandM+4! spk_Homebuild, congrats on getting this far. I have also received my construction plans, but found a couple of errors that I have sent back for corrections (no response from W yet). On the other side, the knockdown is well in progress, and the land will be cleared by this Saturday. While I was expecting builders to be onsite in next 2 weeks (as told by my last CSR), a few things are putting me back now: 1) my csr has changed and things have slowed down quite a bit. NavyLion, can feel the pain now when I am not getting any responses to my emails even after 2 days, and not getting call backs for voice messages. 2) I contacted ISC for options to reduce the RWT footprint. Mark was very helpful and responsive, but its a shame that I dont have similar responsiveness from W. I have requested for a variation from W today - not sure how many weeks of delay it may add. So fingers crossed. In the meantime, I am loving seeing your progress and just cant wait to get there. Maj-35 Tend:14/7/17,Cont:18/8/17,DA:9/1/18,DEP:1/2,Const:8/3, Slab: 28/3,Frames:17/4-23/4,Bricks:22/5-14/6,URoof: 29/6,elec:4/8,AC,GRoof:11/8,gyp:24/08,Keys:4/12,move:16/12 Re: Building with Wisdom Homes 9382Feb 15, 2018 7:45 pm Hopefully your variation doesn’t take too long! We are going backwards at a rate of knots - turns out after 9 months of plans, W have used the wrong boundary as our rear boundary and now doesn’t pass CDC requirements - unfortunately we know have to fully resite the house as well as recalculate site costs and all hydraulics,engineering and basix need to be resubmitted AND my CSR finishes tomorrow! Re: Building with Wisdom Homes 9383Feb 15, 2018 7:51 pm That's shocking to hear! I was hoping you are not too far behind. its a real shame to hear that kind of mistake. I really hope they turn around quickly and your CSR experience turns out to be better than mine. AtoZ has demolished the house today, and will be clearing up the site tomorrow. Maj-35 Tend:14/7/17,Cont:18/8/17,DA:9/1/18,DEP:1/2,Const:8/3, Slab: 28/3,Frames:17/4-23/4,Bricks:22/5-14/6,URoof: 29/6,elec:4/8,AC,GRoof:11/8,gyp:24/08,Keys:4/12,move:16/12 Re: Building with Wisdom Homes 9384Feb 15, 2018 7:52 pm That’s awesome. I have got AtoZ to do my demolition also, the seem very professional! Re: Building with Wisdom Homes 9385Feb 15, 2018 9:30 pm Manhattan52 Hopefully your variation doesn’t take too long! We are going backwards at a rate of knots - turns out after 9 months of plans, W have used the wrong boundary as our rear boundary and now doesn’t pass CDC requirements - unfortunately we know have to fully resite the house as well as recalculate site costs and all hydraulics,engineering and basix need to be resubmitted AND my CSR finishes tomorrow! Sorry to hear Manhattan52. What a nightmare. Did they say how long the rework would take? Re: Building with Wisdom Homes 9386Feb 15, 2018 9:33 pm 6-8 weeks except they haven’t started yet. Have been waiting around for the past week of doing anything Unfortunately they have known about this since mid December however only now has anyone picked it up Re: Building with Wisdom Homes 9388Feb 15, 2018 9:38 pm Hi singalg, Did you purchased a tender contract expiration, like did you secure your house based price not to increase with in the tender contract or after expiration period? It is okay to be delay as long as W does not increase your based price. Hope every thing will be alright. Navy navylion Building a Wisdom Homes Manhattan 35 in Sydney North West MyBuildTimeLine: http://navylion.wixsite.com/mybuildtimeline Re: Building with Wisdom Homes 9389Feb 15, 2018 9:43 pm Manhattan52 Hopefully your variation doesn’t take too long! We are going backwards at a rate of knots - turns out after 9 months of plans, W have used the wrong boundary as our rear boundary and now doesn’t pass CDC requirements - unfortunately we know have to fully resite the house as well as recalculate site costs and all hydraulics,engineering and basix need to be resubmitted AND my CSR finishes tomorrow! 9 months of un-notice, W really need to change their CRM or CSR application, it's sucks, W really need to review their admin process behaviour. I hope at the later stage the W will not change or increase your based price. navylion Building a Wisdom Homes Manhattan 35 in Sydney North West MyBuildTimeLine: http://navylion.wixsite.com/mybuildtimeline Re: Building with Wisdom Homes 9390Feb 15, 2018 10:04 pm Manhattan52 6-8 weeks except they haven’t started yet. Have been waiting around for the past week of doing anything Unfortunately they have known about this since mid December however only now has anyone picked it up I hope that they come to the party with some compensationary items.... Doesnt appear that their speed to amend the mishap has changed from what you describe. Hopefully a speedy resolution. Re: Building with Wisdom Homes 9391Feb 15, 2018 10:21 pm Manhattan52 6-8 weeks except they haven’t started yet. Have been waiting around for the past week of doing anything Unfortunately they have known about this since mid December however only now has anyone picked it up You really ought to get some sort of compensation for that stuff up Building Monte Carlo 40- Wisdom homes Re: Building with Wisdom Homes 9392Feb 16, 2018 6:41 am Manhattan52 6-8 weeks except they haven’t started yet. Have been waiting around for the past week of doing anything Unfortunately they have known about this since mid December however only now has anyone picked it up My neighbour then started construction and for some reason, I don't know how, they built with 4.5m setback and so I told my sales during tender process and he just took my word for it but they didn't Re site and so when we went to CDC they asked it to be resite. So they cut corners and we delayed and need to be resite. In hindsight, delays helped up as were able to bring house forward by 2m and build a pool and when the sales consultant presented the tender, they drew the house with the new setback but they didn't go back to estimating and they tried to charge me extra 3k or so in cut and fill as a PCV after contract signing but I told them I'm not paying since it was there mistake so saved some money. I still don't understand how my neighbour got away with a 4.5m setback as I thought the CDC rules were black and white and takes average setbacks of neighbours unless no neighbour within 40m. If someone has the answer, please share. Re: Building with Wisdom Homes 9393Feb 16, 2018 6:46 am To avoid a resite W suggested they move my front door to the side of the house so it faces a different direction. I was astounded that this contract is for $1.6M for house only and it would be acceptable to have a front door along the side of my house. At the moment no one returns my calls or emails so will be interesting to see what comes back. To be honest yesterday I wanted to pull the pin and go with another builder but we have already paid our 10% deposit. Re: Building with Wisdom Homes 9394Feb 16, 2018 6:50 am Manhattan52 To avoid a resite W suggested they move my front door to the side of the house so it faces a different direction. I was astounded that this contract is for $1.6M for house only and it would be acceptable to have a front door along the side of my house. At the moment no one returns my calls or emails so will be interesting to see what comes back. To be honest yesterday I wanted to pull the pin and go with another builder but we have already paid our 10% deposit. Re: Building with Wisdom Homes 9395Feb 16, 2018 6:56 am I have requested it but no one getting back to me Re: Building with Wisdom Homes 9397Feb 16, 2018 7:02 am Today is my CSR last day so I will throw some tantrums and ensure it’s escalated Thanks for the tip, all you guys are such an enourmous help! Re: Building with Wisdom Homes 9399Feb 16, 2018 7:57 am Manhattan52 I have requested it but no one getting back to me When we had bigger issues with the CSR\admin, like slowness of process, wrong variations and a variation charge which uncover for over 6 months, I sent email and discuss my issues with the CEO. Then the CEO, email back and introduce me to the CSR manager, the CSR manager talk to me and sort out the problem. Like, W didn't charge us for the variation (6 months old, because the CSR missed the paper trails and so on). Then finally my CSR improve his service, like the CSR will call me first for any update or concerns then follow up by emails. HTH Navy navylion Building a Wisdom Homes Manhattan 35 in Sydney North West MyBuildTimeLine: http://navylion.wixsite.com/mybuildtimeline Re: Building with Wisdom Homes 9400Feb 16, 2018 8:00 am NavyLion Manhattan52 I have requested it but no one getting back to me When we had bigger issues with the CSR\admin, like slowness of process, wrong variations and a variation charge which uncover for over 6 months, I sent email and discuss my issues with the CEO. Then the CEO, email back and introduce me to the CSR manager, the CSR manager talk to me and sort out the problem. Like, W didn't charge us for the variation (6 months old, because the CSR missed the paper trails and so on). Then finally my CSR improve his service, like the CSR will call me first for any update or concerns then follow up by emails. HTH Navy Can someone please offer some advice? Im DESPERATE. Because I'm completely and utterly exhausted. How long are variations taking with other companies at the moment? We… 0 18249 In fairness nobody gave a crap about the ACCC and the gag clauses continued in the pro forma templates of a few other builders after the ACCC took on Wisdom, and more… 20 73085 Hi Everyone, I am exploring builder in NSW and received a very tempting quote from Wisdom home for their momentum series. I just want to know experience of building… 0 8030 |