Thanks clarity and Ryan.
Tomorrow, instead of ringing them, Hubby and I will drag the kids along (still holidays) to Head Office before 9am and demand to see either our SS or our Construction Admin. We will not leave until we have our site start date, and if it is not within a week the claws will come out and we will be considering our 3 options we have up our sleeves. I won't discuss these until we have been and sought a resolution. We are both pretty disgusted with the way we have been treated (as is everyone we talk to), and we are finding it hard to trust this company to build our home when they can't even give us a straight answer. This is the biggest monetry investment in our lives and we want it done properly, not by a bunch of people we feel lack basic communication and organisation skills.
We were told prior to Christmas there was absolutely nothing standing in our way for a site start (except Christmas), but now our SS has returned from holidays, there are still no answers. Pathetically disgusting.
This house had better be worth all the grey hairs and high blood pressure...