Ben Trager Build

Another week down ,( that's 4 weeks and counting) waiting on roof sheets.
Roof sheets of all things.. The roof line hasn't changed from slab down.. Plenty of time to get it ordered.
It amazes me how some houses have such a great continuity in their build every week something happening, yet my house is at snails pace! If it were my company id want to get it done in a timely manner to get paid..not to mention it's good customer service to keep your word, This isn't a 250k house it's a fair bit more.

Will update in a week - most likely nothing to report but more disappointment.

Hope everyone else's build is on schedule!

Hi erinmarie

Do you have any updates?

We're thinking of building with Ben Trager, I take it you're having some issues?

Ted

Hi I am too in the same situation 4 weeks and counting only my roof sheets aren't in a back order they are sitting on the ground in front of our so called build!! No excuse given, and no reply to emails!! BT sure needs a lesson in customer service, as well as business etiquette.

Another week gone sailing by, no result...... no work..... Why am I surprised? Today was a beautiful day for progress. The BT empire obviously didn't have us on their agenda.... yet AGAIN!! Sorry I didn't come across this forum before we started this farce, as it has not been presenting a glowing advert not even mediocre. Still very much an unhappy chappie!

Yes archetto we have spoken to them, and no we don't get adequate reasons only telling us that jobs are scheduled in for this week.... We were told this 4 weeks ago!!!!

That sucks! Unhappy chappie ;(
Our roof isn't finished yet but other trades have commenced.
It was sitting there for another 3 weeks with no progress, a light switch was in the middle of our wall instead of near the door & we just found a door frame that's 720mm instead of 820mm :/
I understand what you mean about not getting answers! We never get an answer always "soon" or "we are waiting on ..."
This house was meant to be done end of July as promised..it's not even at lock up. We've had to move house with a 2 week old baby as our lease was up & couldn't move into our home as it's not done. 2 moves is not ideal or cost effective but that's Ben trager homes for you!
Id hate to put my name on a company that can't keep their word & isn't reputable.
Goodluck to All.

Hmmmmmmm.................. I'm building with BT too, I feel for you erinmarie, we are renting too and given the 40week build time quoted it's going to be tight on our rental lease, everything was steaming along up until now..................no brickies, hope to hell they get all there other ducks in a row and manage to get the time line back.