If you have a good SS I think you’ll be fine. Fingers crossed.
Browse Forums Building A New House Re: Arden Developments 2645Dec 12, 2017 10:37 am follow my build Arden homes Votivo 37 iin south east: https://forum.homeone.com.au/viewtopic.php?f=31&t=88622 Re: Arden Developments 2647Dec 12, 2017 10:39 am _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 Re: Arden Developments 2648Dec 12, 2017 10:40 am Follow our Arden Toulouse build at http://ardentoulouse.blogspot.com.au Re: Arden Developments 2649Dec 12, 2017 10:42 am _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 Re: Arden Developments 2651Dec 12, 2017 10:44 am _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 Re: Arden Developments 2652Dec 12, 2017 10:45 am _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 Re: Arden Developments 2653Dec 12, 2017 10:48 am follow my build Arden homes Votivo 37 iin south east: https://forum.homeone.com.au/viewtopic.php?f=31&t=88622 Re: Arden Developments 2654Dec 12, 2017 10:52 am follow my build Arden homes Votivo 37 iin south east: https://forum.homeone.com.au/viewtopic.php?f=31&t=88622 Re: Arden Developments 2656Dec 12, 2017 5:01 pm _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 Re: Arden Developments 2658Dec 12, 2017 5:28 pm manj was your experience with united energy for the underground pit a negative one? ours was. they took forever to get back to us so we complained to the ombudsman that it was delaying our build someone from Arden had our gas reinstalled after it took 4 weeks to get abolished for demolition. but arden admitted fault and looked into it. mistakes happen it's how it's dealt with that matters ultimately. im also still hoping to write a good review for them when we're all done Re: Arden Developments 2659Dec 12, 2017 5:35 pm laijer Just to share my current experience with Arden and with my site supervisor quitting a couple of weeks ago. In the lead up to him quitting, he was lacking in management of my build. He forgot that I had engaged NHI and forgot to let me know in advance that he was close to lockup stage. He gave me 2 days notice, but luckily NHI were available the next morning to do an inspection. The inspection was carried out in the morning and I got a call from NHI informing me of all the defects and advising not to proceed with the plaster until the defects were addressed. I tried calling my SS immediately. No answer. Left a voicemail instructing him not to proceed with plaster. Sent him a text and email to not proceed with plaster. No response. I check my site the day after and all the plaster is up. Tried calling, texting and emailing asking him WTF!?! I got one email back that read, “I'll get back to you with some notes about the report soon”. That was the last I heard from him for about a week until I contacted the office where they told me he no longer worked for Arden and they were trying to find another SS to assign to my build and apologised for the delay. About 2 weeks later, they still couldn't find an SS, so now it's being handled by the regional construction manager, who rang me and told me he's received the pre plaster report and will address the defects in there, including tearing down the plaster. Which is a relief!! So, I think they got screwed by an employee and are now cleaning up his mess, which is a credit to them for not just dismissing the defects because plaster was already up. I still have confidence and a positive view of Arden. Well - this is so good on part of Arden and looking so positive - definite very good step on part of Arden follow my build Arden homes Votivo 37 iin south east: https://forum.homeone.com.au/viewtopic.php?f=31&t=88622 Re: Arden Developments 2660Dec 12, 2017 5:57 pm laaa @manj was your experience with united energy for the underground pit a negative one? ours was. they took forever to get back to us so we complained to the ombudsman that it was delaying our build someone from Arden had our gas reinstalled after it took 4 weeks to get abolished for demolition. but arden admitted fault and looked into it. mistakes happen it's how it's dealt with that matters ultimately. im also still hoping to write a good review for them when we're all done laaa .... It was an absolute nightmare... very negative .... I lodged the application and then after 3 jolly weeks they get back to me saying the location I marked on the application for pit is incorrect. So same day got the markings sorted and resubmitted and then called to see how it was the next day. Their call centre tells me its now in order and will take 20 business days to process. I said 'hang on but you have already taken 15 business days' and they tell me the verification process was what my application went through and then it takes 20 business days from there on wards to provide the quote. I asked the agent "where ...exactly ....where it tells that the application takes 35 business days??"., I told them to correct their application to reflect that amount of days if that's the case without misleading people. Called their Customer resolution Manager and explained that their application needs revision since clearly its misleading people.. 2 days after on a Saturday I get the quote... seriously I cannot comprehend how these places are run ... _________________________________________ Regards Manj https://forum.homeone.com.au/viewtopic.php?f=31&t=88256 |