Browse Forums Building A New House 1 Feb 19, 2020 9:27 pm Hi all, Seeking some advice in regards to a defect noted in the Ceasarstone bench top of my new home. There appears to be two marks, one red and one black, within the bench top. They are to be underneath the resin/finish of the stone so more than likely a manufacturing defect rather than any damage that has occurred since installation. Both marks are fairly small (I guess around 5mm) although the red mark appears to have some discolouration around the mark which is plausible with a foreign object being in there. I've raised this with my builder although they have said that they aren't going to fix it as Caesarstone is a 'natural' product with different types of stone that aren't all identical. First off, Caesarstone is an engineered stone so it does have a manufacturing process and therefore should have quality control. Quartz stones can be different colours and sizes however the colour selection (ocean foam) doesn't have any red or similar colours so I don't see how that can be natural variation. I've looked at the guide to tolerances and standards 2019 and this suggests that blemishes are defective are caused by builder (which I don't think it is) and can be seen from a normal viewing position (which I believe it can). Since it's probably a manufacturing defect, the builder will probably argue they didn't directly cause it. I don't see why I should receive an inferior product due to this though. If the builder had inspected the slab prior the stonemason installing, then the defect should have been noted and sent back. I don't believe this was completed as the slab was delivered and installed with a protective coating to protect for external damage by other trades. As such, I don't see how they could have inspected the slab? Any advice or previous experience with similar issues would be greatly appreciated! Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Re: Defect in Caesarstone Bench Top 2Feb 20, 2020 7:34 am TBH marks like this wont be noticed by anyone else as they're quite small, and once you start using your kitchen it wont be uncommon to have small marks on the benchtops. I understand its not 'nice' to have small defects but yeah in my view one of those minor things that you could easily live with. Re: Defect in Caesarstone Bench Top 3Feb 20, 2020 8:37 am We have Ice Snow benchtops and there is a couple of different colour stones in it (not red). I don't think they would classify it as a flaw though. Building Standards; Getting It Right! These can be easily filled and repaired and it doesn't cost them much to do. Id get the builder to do this first and if the repair is not suitable then a replacement is… 12 31248 Thanks Ardo, they are sort of semi concealed. I think it is only a few millimetres. I see if they can adjust the hinges. 4 3768 Its the flashing and is normal. Some builders cover them up others just leave them handing. You can cover it up with an aluminium bracket or ask the builder. 7 11208 |