Hi everyone,
My husband and I have put in an initial deposit of $5oo with Hermitage homes in Melbourne's west. Irionically, I stumbled upon this website after I had paid the deposit.
Listening to all the bad stories and experiences people have had has made me very nervous.
With less than 2 weeks to go before they ask us for a further deposit, I was hoping somebody could please come forward and advise if they have used Hermitage homes or have any stories/experiences regarding them that they know of.
At this stage, I have been dealing with someone who comes across as very professional and mindful of my Budgetary requirements and needs. But considering that nothing has really kicked in yet, I have no clue what their service is going to be like in the future.
I have had the chance to look at one of the houses they are building which is at 80% stage, and that looks all good. But when I asked this weekend for some customer references to speak to, he told me that is was an unusual request and that they normally dont do it. He did say he will try and dig some up for me.
Also, on their website the only information one can gather is that they are a HIA member. I have looked in the Vcat tribunal link that has been provided in various posts on this website and there are no disputes against them. Through the research that I have done, all I have been able to come up with is that they started out in Hallam, VIC some 13 years ago.
Please, Please any suggestions and information will be most appreciated. Thanks