Hi Folks,
Firstly, reading all the topics, I think this forum is great. It bridges the gap between reality and sales spin when buying a new home.
I am very close to putting a deposit down on a henley home. The henley floor plans seem to best suit our lifestyle when comparing to other plans.
That being said, a quick google search of "Henley Reviews" is an eye opener to the amount of negative feedback of the builder. It is certainly concerning but I don't think it is the whole picture.........a negative experience has a bit more gravity to post a comment on the internet as opposed to a positive experience.
From my point of view, an attractive floor plan is worth enduring terrible customer service and post sales care. I guess my challenge at the moment is that I don't know what kind of "Gotchya's" i need to look for before committing my hard earned money.
I wanted to find out from the experience of the lovely readers of this forum, before I commit to Henley, what kind of questions do I need to be asking and what kind of things in the contracts do I need to be looking for?
Are there things that I can proactively do once I am committed to keep the builder inline? Are there independent services out there that can asses the quality of the build during the construction phases?
Any advice would be most appreciated. Thanks.