Browse Forums Building A New House Re: Building Broker 11Jan 28, 2015 10:53 am Avoid this company. They are a disaster to deal with. Keeping it short... Their pre-quote checklist is simplistic - you can download better from the Internet. Anyway we completed it... They then failed to get us a competitive Quote. They only approached one Builder - who had never heard of them.They approached him late in the process - he was unhappy with his dealings with them "I dont want my name linked to this company" They acknowledged ( in writing) their failure to get us a competitive quote ( actually to get us any Quote!) and that we were due a refund. Then began a series of delaying tactics for this.The first was that they would not refund until our Builder started building. Our Builder started - we provided the proof they asked for ... broken promises and stalling began again ... They tried such lame excuses as " due to the Xmas break your refund will be paid on January 11th 2015" - this was in early December! When I pressed them on this their Victrorian Director advised me by text they were having cash flow issues and were unable to pay my due refund ( and the due refund to others)I wrote off the chance of getting my money back and reported them the Consumer affairs ( for not supplying me the service they promised ) and ASIC ( for trading while insolvent ) They change their website , their offers, even their name and have multiple ABN's. I dealt with the Victorian office and its unclear to me how they are linked to the other offices. What is clear to me is based on our experience I would not deal with this Company. Beemo Broker here - legislation says that every true broker must put the clients best interests before theirs so in theory they must offer you the best options for you on their… 2 46010 go upvc window frames ensure insulation under colorbond. not just sarking, lighter color roof also not sure if you have seen this viewtopic.php?t=5823 last couple of pages… 4 110559 |