Hi all,
We were told to have frames up yesterday. But Fowler Homes have advised me they couldn’t complete our frames as they said their supplier has made a mistake on the manufacture of our roof trusses, it seems that the computer has calculated the incorrect measurement on the front section of our roof.
Can I ask for your info and experience in this regards:
# I think their explanation is just an excuses…I think it is their unbelievable mistake . However, I still wish to have deeper understanding on this problem from you if possible ….Have you experienced or heard about this similar problem?
# They also said this issue will be rectified as soon as possible. I wish “as soon as possible” terms does not mean 1 month. Does it take a long time for us to get correct roof frame delivery?
Thanks a lot .