after much discussion with my wife last night we came to the conclusion that Henley maybe have taken on too much work or whatever and that they cannot complete paperwork, docs or maybe the build in any sort of satisfactory timeframes,
so i left a message with our admin this morning, basically indicating that as far as we were concerned it was all over, no more waiting, run arounds or diversions. Enough was enough and to please get her boss to call me today to begin the process of working out the cancelling of the contract/monies etc...
at 3 pm today I get a phone call from a "higher up" person at henley. Well, he was very impressive. Well spoken, great agenda and tone. Very understanding and apologetic. After my little rant to him, he informed me that he had been reviewing and personally running around the office all morning sorting it all out.
Well well well, he informed me that all should be finalised by friday, onto construction team most likely monday and he informed us we will be at slab within about 3 weeks.
which is great. Thats all we have ever wanted is direct answers to what is happening.
He told me we should be informed of a start date mon/tues next week.
he also said he would personally call me friday/monday to confirm it all....
so we are back, we feel a little better now and we were impressed with him and his attitude...
i shall update once I hear anything more.
good on you. congrats finally they will be on site. very happy for you.......