Browse Forums Building A New House Re: Owners of polished porcelin, I need advice please! 2Dec 31, 2011 4:20 pm Building our custom design "Dream Home" Follow my Build - viewtopic.php?f=31&t=46820 Contract Signed - 28/04/11 Siteworks Commenced - 20/06/11 Re: Owners of polished porcelin, I need advice please! 6Mar 27, 2012 7:18 pm selina2106 Thanks for the replies. I tried a small patch with a damp micro fibre cloth and although there were no streaks, they still looked smudged. Maybe there is some kind of residue still on them that is being smeared as I wipe? Although I can't feel anything? Hi Selina I have been told by an expert within the industry just to use water and a mircofibre mop only on porcelin tiles. NO CHEMICALS. If it doesnt come off maybe you have optical haze. Do a google search on "porcelain tiles optical haze consumer perspective" and read the article by Colin Cass. Colin Cass is an expert witness with regards to optical haze. A consumer has every right to take the tile supplier to Department of Fair Trading if the supplier DID NOT WARN the consumer of the potential for optical haze PRIOR to the purchase. In the context of the Australian Consumer Law (ACL), this issue is considered a failure to guarantee supply of goods, namely the goods are not of acceptable quality and are not fit for purpose. There is a legal precedent (McGuffie vs Wodonga Carpets) that supports this position. Basically this case says aesthetics is part of "fit for purpose" . If you take this precedent and apply it to optical haze, a reasonable person would expect a polished porcelain tile to be shiny and free from "haze" and for it not to look dirty. Tile companies are saying it is not a defect, but it is a defect/ major failure if you look at the precedent set. I have spoken to a few industry experts on this issue who have acknowledge it is a big issue with porcelain tiles. It is expensive to get fixed, and as another member Lorna pointed out there is only one company in Australia (sydney) who can fix this issue. I have also spoken to 2 people that have successful wins when taking tile companies to the dept. of Fair Trading regarding this issue I think alot of the time people think their tiles are hard to clean, but the "dirt, haze is actually in the tile. If you think it is the actual tile that is an issues go back to your builder/ tile supplier and tell them you want them checked. Be persistent and if they tell you it will be ok once you put a blind up do not take this for an answer. Call Dept. of Fair Trading. PS, I am not a lawyer, just a consumer .... Hope this helps Levelling compound Ardit is the best but buy a bag of sand and make sand dam to protect your wood floor 2 15259 XCEM Alpha flooring seems to relatively new and I could not found any reviews. Have you or someone you know have used it and would recommend over other subfloor options?… 2 7597 I’m not a structural engineer but I’m free. you still need an engineer for the plans. I only have part of your plans, but you seem to have a 850mm drop from the side… 3 9968 |