Since the new SS took over its been one thing or the other has been going wrong. For everything his response has been its as per plan or that’s how it’s done in displays.
When it came to our kitchen feature wall and Galley splashback tiling which were suppose to have tiles like the Hoffman aspire display i.e. tiles around the window frame without architraves. We have specifically requested this during out tile appointment and allowed for additional tiles in the tile plan. During our site visits several time we mentioned this to SS and he confirmed that tiling will be done as per display. When we noticed that the architraves were fixed around these 2 windows before tiler started work and we reminded SS again and he mentioned architraves will be removed before tiling. To avoid any confusion, we have even emailed the photos of the display and mentioned this to the tiler when we met the tiler as per his request to clarify some tile selections. The Tiler has also said that architraves will be removed before tiling.
Today we drove past the house and to our surprise and horror the kitchen feature wall has been tilled with the architraves attached and the same issue with the galley splashback.
Called our SS immediately, he casually said that he is aware of it and cant remove the architrave because window would come off or some nonsense and he was going to emails us. We didn’t receive any email and he was not even bothered to discuss with us even after we have emphasised this several times and he has confirmed that it will be done as per the PD display.
If we want something done in a way, paid for it and mentioned in the tile appointment specially as per display, he should call us before deciding its fine to keep it with the architrave.
If PD cant do features as per display why are they offered. Disappointed frustrated and annoyed. Its something we will not be giving into.
If it was our first SS I'm sure this wouldn't have happened and he would be top of all of the issues and our concerns. Despite all our efforts to avoid mistakes like these he hasn't taken an effort to do his job.
Anyone building pls make sure if you find a mistake make sure it's changed immediately even if it doesn’t affect the Progress of the work. And can be done later on. They will try to take the easy way out.
We will be checking this too Tinker, we asked for the same thing! and paid extra as I am sure you did for the tiles to go into the window in the kitchen. Things have slowed down at our place. Bricking seems to take forever.
Yes we did too. Were told they do it with out the architraves like the display it costs more.(on the window sill as well). Most frustrating part is we have been discussing this with our SS and BC reminding them about it even before the architraves were fixed.
Hope they don't make the same mistake. Bricking does take some time depending on the weather. It does feel like that. some days they do do quite a lot others not much. Think ours took about 3 weeks or so. Hope things are still happening inside. Our 1st SS had things organized things in such away. Other stuff inside was completed during the same time.
Before you know it will be lock up stage.