I am beyond mad. I can barely watch my language right now!
We picked out tiles on Saturday that are an upgrade, National tiles wants to charge us $72 for that upgrade. The tile costs $39.95 in their store. I tried to get an explanation to why is it that much more expensive than what the actual tiles cost, my BC requested an explanation and what they said is that the price of $39.95 is the retail price and the price of $72 includes charges associated with labour/installation, glues, grout, delivery etc.. REALLY? REALLY? REALLY? So my basic tiles would go on foot to my building site and install themselves???? and the basic tiles are so cool that they don't need any glues or grout???
This is beyond ridiculous!!!
What size are the upgrade tiles you have chosen? If they are porcelain and/or 600mm x 600mm then they are more difficult to lay and can require two tilers, so this may possibly explain the additional charges?
the size of the tile is 300x600. they did not say anything about 2 tilers, they said it's because of glues, grout, delivery and labour... delivery? seriously? it's just ridiculous, I'll really try my hardest either to get my way or go for a Category 1 tiles because this is a RIP OFF.