So...... Had our colour and electrical selections with hopetoun today. Electrical appointment I left like this colour selections I left feeling like reason? I felt that during the colour selection we were just rushing through it to meet a deadline. Options that we knew could be specified such as the finishing on the kitchen cabinetry down to the island bench top edging were not even explored with us until we brought it up. Disappointed. The colour consultants at hopetoun made me personally feel like just a number among a whole list of clients. Now while the girls in the weekend at hopetoun didn't have a clue on pricing whatsoever, at least they took the time to discuss and show interests and provide suggestions to complement your selections.
The issues you have outlined regarding your visit to Hopetoun are concerning and have been escalated to the relevant manager. Someone will be back in touch with you ASAP.