I am wondering if ANYONE out there actually has their 24/7 portal kept up to date?
Ours was next to useless. There was a list of phone calls (with no details) and the ticker thingy was updated when each stage was complete, but that was pretty much it. The few times I couldn't find something in my own records the 24/7 didn't have it either.
It was like that when we built.. complete waste of time and energy and our BC was awesome (she doesnt work there anymore)