In the meantime, I'm moodboarding on Pinterest - we fell in love with their Scandi world of style display home and I'm just putting my own touch on it. Now we just need to win lotto.
I would definitely chase them. It took weeks for our BC to contact us, and then they had to book our World of Style, Tender and Contract appointments for much later because they were already booked up. We paid our deposit late August for a supposed February site start. Didn't hear from our BC until October, Didn't get into WOS until November, Tender in December and Contract in January. But with every appointment, we were told things would be sorted out at the next stage, and now with it taking at times a week or more for a response to our emails/calls (despite their customer charter promising response within 24hours), we are still trying to finalise our contract.