Browse Forums Building A New House Re: Home Buyers Centre - Retreat 25 2Jul 20, 2011 2:12 am Hi I am building with HBC, but in WA.. At first they were fantastic but as soon as we signed our initial prelim contract and paid our deposit, everything turned to sh*t! Our sales rep quit (right in the middle of a rush change of block and house design) and we werent informed by anyone. Nor were any of our emails / calls answered for two weeks during a very crucial time (paying for their lack of professionalism and customer service now!!). Then we got another sales rep and the first one had given us wrong pricing. The second rep was amazing though very helpful! When we got a pre construction liasion, she was just hopeless. I've still been using the sales rep because our liasion emails me wrong plans, she sends out documents with the wrong address on it, she takes at least 4 days to answer a simple question etc. Our pre start consultant was great at pre start and then a few weeks later the addenda and final plans were sent to us and power points were in wrong spots, things we had paid for werent included etc. And last week our fantastic sales rep rang and told me he was relocating over East! So now we are onto our third rep and our house still isn't in council for approval despite the fact that everything has been ready for 3 weeks now! I'm not saying that things will be like that over where you are, but we have had a lot of bad experiences with HBC and we will never build with them again. I wouldn't refer anybody in Perth to them. If you want the name of our sales rep who has moved over there, msg me. He really was fantastic! Good luck My building forum: viewtopic.php?f=31&t=49650&p=756654#p756654 Building the 'Ultimate St Marks' with Home Buyers Centre Re: Home Buyers Centre - Retreat 25 3Jul 20, 2011 11:33 am i built with them in 2009 and start to finish was great made everything straight forward and easy. the pad was down in july and we had our keys in the first week of december. had the house revalued 12 months later and went up by $130,000 Harrisdale backyard finally done! I think I know the answer but just checking to see if anyone has had experience with it. I want to build a small 20 square metre retreat in my backyard, it will have a… 0 13880 Hi, have purchased a house with 2 single garage doors. The Centre pillar one side sits proud to the other. Can I change 2 doors into one. Please see picture. 0 6336 We already paid for somfy motors for the blinds. The quote above was purely for “pre-wiring” so the blinds company can install the motors and blinds. That’s why we… 5 16263 |