Hi All,
Brand new to the forum.. was refered by friends of our who have been using it for a while.
We are/were going to build with Poter Davis however, at the moment we are in consideration as to chaging builders.
Our block is in the new Marritt Waters estate in Lyndhurts, Vic.
The problem with PD is that at the sale stage (as they called it) we opted for a facade that we and the sales consultant both new was temporary as we had notmade a final decision (we couldn't have the original one we wanted as the people 3 doors down will have it). We were told at this stage that we could change the facade when we had made a decision.
We that decision was made last week and I email our administrator (who I might add is hopeless and unhelpful - just another frustration) to let him know of the new facade we want. Thought this would be straight forward, however he emailed back informing me that because the drawing had been sent out externally (we havn't ven signed anything) we would be slaped with a $300 fee for new ones. This is not acceptable as far as im concered.
Its not the issue with the $300 id be willing to spend that, its the fact that we were told we could change things before tender and there was not mention of a fee.
That's just one of our frustions...
The second is with their colour selction places Houpton Interiors and National Tiles.
We were told 3 different things about having black guttering by 3 different consultants at houpton.. we didn't not know what was right until we went to our selcetion booking and found out we would have to upgrade to colourbond if we wanted black..
National tiles never rang, so i called them to make an appointment to select our tiles. This was fine until 2 weeks later I received a phone call re: when we would like to make an appointment to select our tiles.. umm hadn't I already done that? They lost our booking but made then selves sound fantastic by accommodating us for the day was had originally booked.... grrr
Anyway.. were considering going with another builder at this stage and H3NL3Y was suggested to us by a few people.. however, i have heared horror stories.
Could anyone give us some hints about them or any other builder that could be reccommended??
Help!