I am so frustrated, we paid a deposit to Adenbrook months ago for site surveys, soil tests and hsdp. We didn't go with them as our site costs were astronomical. They were all so nice while they thought we would still be their customers and as soon as I wrote a letter stating we wouldn't be proceeding with them they turn incompetant.
All I want is the tests that I paid for and after another call to head office I have been told that they were posted a month ago by normal post. Funny how they never turned up and the girl on the phone (who used to be sweet as pie) is now a very different, rude person.
How quickly they turn nasty.
ahhhhh I feel better