How to fill out Warranty Cards

Tam · Oct 29, 2007 4:19 pm

Hi Guys,

I'm just going through all the paperwork and warranty cards and I'm not sure what to fill out.

I have no docket to prove purchase, I do not know date of purhcase etc.

What can I write on them?

Any help appreciated.
Thanks.

PhoenixStar · Oct 29, 2007 5:59 pm

I would say check with your builder. I'm sure they would get that question a lot.

Yak_Chat · Oct 29, 2007 11:11 pm

www. fill out he warranty card online .com .au

Save paper save time - do it all on-line and type in your docket number to match and keep the receipt.

Steve

Rodda · Oct 30, 2007 7:36 am

I've never actually filled out a warranty card, yet I have had to make warranty claims in the past and the question has never even come up.

What matters is your proof of purchase - with date, and some form of proof (just in case) of the terms of the warranty (length, etc.).

Someone once actually advised me (a while ago) not to fill out/sign the warranty cards, as it then restricts you to ALL of the conditions on it, whereas by not filling it out you had more room for arguement....

Cookiemonster · Oct 30, 2007 8:39 am

Tam

I have no docket to prove purchase, I do not know date of purhcase etc.

Yak_Chat

Save paper save time - do it all on-line and type in your docket number to match and keep the receipt.Steve

No dockets or proof of purchase.

PhoenixStar · Oct 30, 2007 9:40 am

Guys, i'm assuming that Tam means the warranty cards that they recieved for the items in their new place. eg. oven rangehood etc. If that is correct, then the builder should be able to give you more information as they would have bought the appliances prior to installation in the house.
Give them a call.

Rodda · Oct 30, 2007 3:57 pm

Sorry guys, Tam, I missed the bit where you said you actually didn't have the proof of purchase info... :oops:

_Al_ · Oct 30, 2007 4:43 pm

On a new house, wouldn't handover date be the beginning of the warranty period? Or Cert of Occupancy or whatever is relevant where you are?

Rodda · Oct 30, 2007 6:47 pm

Hand-over date would be the go. A few months before moving in we bought a few of the appliances ourselves for our builder to install. We had a warrant y claim with our oven (Blanco) and Blanco said that the warranty was from the day we moved in (they were very good, by the way).

Tam · Oct 31, 2007 8:45 am

Thanks everyone. I will put date of handover and ask The builder about proof of purhcase if ever needed.

Helen · Oct 31, 2007 9:14 am

I've always understood warranty cards to be unnecessary and are just used by the manufacturer to get your details for their databases. As Rodda says, what matters is the proof of purchase. These are what matter legally.

Tam · Oct 31, 2007 9:17 am

I don't think the big builders would have specific proof of purchase for every stove and dishwasher as they buy in bulk.

Helen · Oct 31, 2007 9:37 am

Maybe Consumer Affairs might be able to help you with this one Tam. You want to make sure you can claim on any warranty if something breaks down.