Well, the email was sent off to our admin and we are only partly happy with the reply that we received. The good news is that they have decided that the water under the bath is to be pumped out and the rubbish removed- so no treasures for us in 20 years thank goodness I still can't believe how easily our SS brushed it off when I told him about it at our onsite meeting. Glad I followed up on that issue.
Bad news is that they are not going to do anything about the tiling They believe that the tiles have been laid well and that it does not matter if the hob tiles and floor tiles line up or not- Well it may not matter to them BUT matters to me
I've decided that 'no' isn't good enough- I'm going to send another email ...and another...and another if I have to
As for the future treasure comment
Thanks HC! Glad to see that you're back online! Hope the move went well for you and that you are settling into the new house (just about to go and check out your thread )
I'm definitely going to make sure I'm happy with everything before we get the house. I've waited this long already... I can wait a little longer.
Like I keep telling my DH- wouldn't he rather I be grumpy and complain now- in order to get things right- rather than move in and complain everytime I see the one or two things I'm not happy with and should have gotten the builder to fix.
Good idea H! At the end of the day it's part of their job. Better to ask them now than wait like we did I'm so glad that they are finally going to clean ours out- now I just need to ask for some sort of proof that it has been completed. I think I'll ask for an onsite visit or photo of the hole once it's been cleaned...otherwise I'll always be wondering.....