Sep 18, 2007 10:04 am
How much contact should you have with your site supervisor?? We are at brick stage and apart from a phone call to introduce himself at slab stage (only by telling our administrator we hadn't had the pleasure) we have not heard a thing. Is this normal??
Mind you we have left two messages and don't get any return call.
He's a ghost
Re: Site Supervisor3
Sep 18, 2007 10:23 am
We spoke to our guy every 3rd or 4th day, whether it be him calling us or us calling him. Answered the phone 95% of the time on the first ring, if we had to leave a message, he always got back to us within a few hours.
Re: Site Supervisor4
Sep 18, 2007 10:44 am
I speak with "D" every other day.
Mostly I am calling him, but he calls me often too!
I have reverted to username - mattwalker
Carlisle Homes - Grande 43
My building experience is here:
Re: Site Supervisor6
Sep 18, 2007 2:43 pm
Interestingly i just rung ours to ask when he will be out there next so i could come out and ask him some questions. He said he goes out everyday but couldnt i just email our customer service representative rather than (and i quote) "drag him all the way out there".
If he goes out all there everyday, then what is the problem?????
I like the idea of having someone ring once a week and fill you in. Lucky.
Re: Site Supervisor7
Sep 18, 2007 4:20 pm
BMP - I'm stunned at the response you received from you site manager. I would have totally flipped out if mine had of said that to me.
Follow the process he has instructed you to, the reality is that he's going ot have to meet you out on site anyway, and maybe tac a couple extra site visits on just to peev him of some more.
Re: Site Supervisor8
Sep 18, 2007 7:30 pm
We get updates on Thursday every fortnight about what has been done and the plan for the next. She also calls if something finishes early and they will be starting the next thing earlier that previously stated.
We also have no problems calling the office to speak to her and always answers emails.
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