Browse Forums Building A New House Re: Calling all PD clients in VIC (or any vol builder client 2Mar 13, 2010 8:13 pm Never argue with an idiot they drag you down to their level & then beat you with experience - Dilbert View Thread: viewtopic.php?f=31&t=19733 Contract signed 14Sept Slab 30Sept Bricks laid 1Dec Lock up 26Feb Keys 10Jun Re: Calling all PD clients in VIC (or any vol builder client 4Mar 13, 2010 8:58 pm Blog: http://bluemistkids.blogspot.com "Never be afraid to try something new. Remember, amateurs built the ark, and professionals built the Titanic." Re: Calling all PD clients in VIC (or any vol builder client 5Mar 13, 2010 9:33 pm Never argue with an idiot they drag you down to their level & then beat you with experience - Dilbert View Thread: viewtopic.php?f=31&t=19733 Contract signed 14Sept Slab 30Sept Bricks laid 1Dec Lock up 26Feb Keys 10Jun Re: Calling all PD clients in VIC (or any vol builder client 6Mar 13, 2010 9:35 pm A thankful person is a happy person. [/color]My hobby design blog: http://aviewondesign.blogspot.com/ Re: Calling all PD clients in VIC (or any vol builder client 9Mar 14, 2010 6:17 am kateypink Hi We are building in the PD access range. We have had nothing but stuff up after stuff up. We have had a meeting with managers and our SS which so far seems to have gotten us no where. One thing discussed was to keep communications open. Well we have emailed at least twice a week and have been promised numerous phone calls. Our SS and CSC never answer any emails. Our SS does not call back when he says he will. The manager above also doesnt answer our communication attempts. So we are trying to find the person to make a formal complaint to. What is the complaints process with these major builders? If anyone is in the Victorian Access range of PD and can help with phone numbers or email addresses that would be so great! Thanks for listening and helping out Kate Read your PM... Re: Calling all PD clients in VIC (or any vol builder client 11Mar 14, 2010 11:08 am I have had nothing but a good experience with them. The office has always been helpful and have given me plenty of time to discuss things with me. They always call me back promptly. Yes, the contract came up some really odd inclusions that we didn't ask for .. ever. But, it all has been fixed quickly and I have always had excellent contact with them. I am building an access house as well. I believe it is up to the individuals that you are dealing with. PD were the one's who managed to fix up a H**ly home and sorted out the contractual implications of a close friend of mine after they put the slab in the wrong spot and the bathroom pipes in the alfresco (?!??). Re: Calling all PD clients in VIC (or any vol builder client 12Mar 14, 2010 11:27 am Damn .... sorry to hear kateypink .. We are about to start with the access range in vic within the next couple months , so far we have been treated well and sorted out all issues fairly promptly with paper work and plans so far so good i guess , i will keep your post in mind and if i need some contact details ill be sure to ask you , good luck and let us all know how you go with your complaints . Re: Calling all PD clients in VIC (or any vol builder client 13Mar 14, 2010 1:07 pm MissAlison PD were the one's who managed to fix up a H**ly home and sorted out the contractual implications of a close friend of mine after they put the slab in the wrong spot and the bathroom pipes in the alfresco (?!??). PD put our kitchen pipes in our dining room.... must have been how they knew how to fix it!!! Re: Calling all PD clients in VIC (or any vol builder client 14Mar 14, 2010 1:08 pm Thanks everyone for your help. Our SS initials are AR and CSC SP if anyone knows their managers, we have delt with a Paul Mc and Wayne but that gets us no where and we still have so many issues no PCI date but a cert of occ. Go figure Re: Calling all PD clients in VIC (or any vol builder client 15Mar 15, 2010 7:49 am Hello, I just thought I would mention how good it is to hear positive stories about building, I have read many horror stories and it has made me apprehensive about what could happen. I hope I don't get a bad SS or CSA but I will be thinking about the end product and that is what I am aiming for. I have just started the process with PD and would have to say at this point I am happy with their help. If anything the sales administrator asked if I had any questions too many times! But she did remind me to ask questions that I had forgotten about so I didn't mind it. I am looking forward to the process Re: Calling all PD clients in VIC (or any vol builder client 17Mar 15, 2010 6:47 pm Hi, I'm building with PD Prestige and am reasonably happy with the experience. It comes down to the individuals. The site supervisor is fantastic and nothing is too much trouble. Most of the people I dealt with along the way were great. The customer service officer could improve but I think her workload's fairly large. Given she manages 50 files at any time, I cut her a bit of slack. My only gripe has been with some of the tradies and the quality of their work. But I ask and it get's fixed. The other issue I've had is with the crap Austral bricks...second rate. But that's another story. All I can suggest is you go above the SS to his boss, the Building Manager. Ask the receptionist. And then maybe ask for new SS to be allocated. It is in lake macquarie area and dimensions are width 14 m and depth 8 m and the slope is 1/5 going down from the road. 1 19037 4 26285 Hi, For what it’s worth, best getting as many quotes as possible. Send out emails / phone calls.. Drive around the suburb / neighbourhood and see which companies are… 1 22381 |