Browse Forums Building A New House Re: How far in advance is your handover date booked? 3Feb 10, 2010 10:43 pm ---------------------------------------- Building the PD Lisbon 24 http://www.porterdavis.com.au/#homeviewer/lisbon/24 Blog of our progress. http://lisbon24.blogspot.com/ Homeone build thread https://forum.homeone.com.au/viewtopic.php?f=31&t=28665 Re: How far in advance is your handover date booked? 6Feb 12, 2010 7:22 am Rinny Thanks for your responses! The building was travelling so well before xmas. Then I went on a 3 week holiday and returned in the new year to a not so good situation. My customer service lady has left, and my site supervisor has left the company. I just found out today that the new customer service person also left ***** last Friday, argh!! They didn't bother to tell me. The only reason I found out was becauase I tried to email and call her to find out what was happening with my house and my email bounced. It wasn't until I called reception that they told me she left the company. A little frustrated right now, becaues there house is so close to being finished. So close, yet so far! Oh, I share your frustration! We had our administrator go on holidays, apparently, and I was sending emails and leaving phone messages that needed immediate action. Fortunately, I called the switch board and when I 'explained' that what I was sending needed to be acted on immediately or it would cost them more money they put me through to another administrator who was then given the task of working with me. Apparently my original administrator was going on holidays for two weeks, but when I received a call from the builders yesterday, about a month later, I noted that it wasn't from her. Interesting. Why would a company not delegate someone to deal with emails and phone calls to someone when they leave? Strange. Pfiff Finally making progress again, with a clothesline (yippee) and some much needed little things being attended to over the holidays. 40 C on New Year's eve? We love our a/c! The OP has gone The latch and striker are definitely not aligned but there was no point trying to help the OP understand that. Hence the reason they are no longer with us. 12 5493 Can you give advice on how to get missing certificates needed for a form 21? Our bank requires us to provide one but we are missing 4 building certificates from our first… 3 71728 yes it does, you've just not understood it. theres a difference. 4 5204 |