I've just blogged out of frustration about one of our windows that really needs to be replaced (due to a contractor with a cigarette and either a lucky throw or poor choice of placement burning a rather deep hole in my otherwise shiny new western red cedar window frame), and I could do with some comments added to it from anyone who cares to say how incredulous they find it that we haven't been given a resolution already. I know that our builder has been keeping an eye on the blog, so knowing that it is working as a sales tool if they do the right thing (or an anti sales tool if they don't) is ALL good! Post is here: http://house.yeoh.info/?p=606
Thanks =)