LOVE the front door! So where were the doors? taken back to the factory.?
The builder will have insurance (or the house company) wont cost them anything to replace a damaged window that someone other than the owners did..
make sure they cough up. Wont be out of their pocket...why they are taking so long to sort it I dont know. Tell em to hurry up cos you dont want a sour taste re window frame when you get to lock up.
You want to feel sooo excited you will burst and this window pane being there still, will not give you that feeling.
kick some butt!