Hey Shell sorry to hear about this. Have they offered you to go back to Spectra to see if there is something else that you like.
We have a somewhat similar story. We were told that our handles have a 2 month waiting period (after they installed incorrect handles). We def want the original ones so we are happy to wait but in the mean while the handle providers are happy to give same handles but in a diff finish for the time being (since they installed completely different and agree that it was their mistake).
Other option is if you can find your handles with some other provider then send this info to your SS and CLE. Good luck guys..
Went to Spectra today and changed them today.