almost seems like we're dealing with entirely different builders!
Yes it does.... I have always said its not the builder so much its who you deal with and what tradies you get!
A lot seems to depend on which area in Melbourne you are building. Many of the problem builds are in the same area.
Also part of it comes down to personal perception. You both had exactly the same brick problem and yet you both perceive the way you were treated and the final outcome totally different.