Browse Forums Building A New House 1 Feb 08, 2009 5:57 pm Hi I am fairly new to all this and it is very over whelming looking at which builder to go with and what they include.
I have found a really nice plan in the 'Next Gen' range by McDonald Jones and am leaning toward going with them. Is anyone able to provide feedback on their dealings with them? What is their customer service like? Are their customer dispute resolutions fair? Is their any hidden costs not provided in their inclusion sheet? Any information or personal stories are greatly appreciated!!! Thank you all for you help. JoyJoy Re: Has anyone had any experience building with McDonald Jones? 2Feb 08, 2009 8:50 pm Hi Joy Joy.. we have built 2 homes with McDonald Jones. We are currently living in Fern Bay in the Chesterfield Grande ... McDonald Jones have built around 30/40 of the 60 odd homes built in this subdivision.
As you can imagine in a small community like this most people meet each other as their houses are being built. Its interesting the things you hear and the different experiences of the different people. Generally we didn't hear a bad thing... everyone has their personal expectations and reasons why they need to get in early but I think thats normal when building. The houses they build look great here and I used to walk my dog after work or on the weekend and look at their workmanship... it always seemed good. I must say their homes look great when they are finished and particularly after a few months when people have done their landscaping. Our personal experience with both our homes was excellant... there are always frustrations and teething problems when you build particularly in the pre construct...getting the price right, sorting our variations and then colours and finally council....but we found their exhibition consultant compared to others very informative and helpfull... I thought their documentation was easy and we loved the sales DVD's that were available... it allowed us to show our friends the display home that was displayed an hour away from where we lived They had a lady consultant who was designated to us for the length of our job and she was available on the phone or or by email anytime..she didn't necessarily know all the answers but always found out and came back. She looked after us from the initial deposit to getting the keys... so we knew each other quite well by the end.... I wouldn't say she had an easy job knowing what can happen when you build a home... but we had no problems to talk of. The site supervisor called us each week on the progress and any potential delays due to selections we had chosen that weren't readily available...the tiles were a small problem at one stage but all got sorted... I thought the supervisors call was good (didnt happen with our previous 2 builders) On the final inspection the assistant construction manager came out and did the final look over with the site supervisor and us... I thought that was good... he seemed to be checking the supervisors quality of work... he pointed out 3 or 4 things that he wasn't happy with that we would not have seen... so that impressed us. They wrote to us at the 3 months maintainence time and we lodged our list of small items... and that has all been fixed... all in all it was a pleasant experience. We read about this company all the time up here in Newcaste in terms of their growth and architectural designs... they seem to win many awards for their designs( although I havent heard of the Next Gen) Their web site says they are now building in Sydney and the South Coast... lets hope they don't loose contol of what seems a good building company Life is an enjoyment, enjoy it Re: Has anyone had any experience building with McDonald Jones? 3Feb 10, 2009 10:11 am We have just received brochures , DVD and prices in the mail from McDonald Jones Homes... they look great... will keep you informed on the progress we make...all very exciting Trust in the Universe Re: Has anyone had any experience building with McDonald Jones? 4Feb 10, 2009 11:53 am We will be building with them in the next year ... done a lot of investigation, been through a tonne of display houses but fell in love with the Monte Carlo Elite when we walked through the door .....
Have known a few others to build with them ... no major issues and all have commented on the great level of communication and professional finishing on their houses... Fiona Hi AKG, We had a base tender of $592 for 31 squares from MC Donald Jones. It looks relatively cheaper than other builders. But I assume there are many hidden things that… 1 16834 Hi All, I have been dealing with icare for insurance in completing our house after our original builder went bust. We have gotten to tender stage and one of the companies… 0 20792 That is a really good attitude Akin to you catch more flies with honey than vinegar. I do enjoy watching that tik tok inspector from Victoria but he does go a little… 12 81884 |