Browse Forums Building A New House Re: Metricon sending legal threats to members of Facebook pa 22Sep 06, 2022 8:53 am Designer,Engineer (Civil,Const & Envir),Builder,Concrete & Masonry Contract.Struct Repairs Re: Metricon sending legal threats to members of Facebook pa 25Sep 06, 2022 4:50 pm Foremost Building Expert in Australia,assisting with building problems/disputes, building stage inspections,pre-contract review advice for peace of mind 200 blogs http://www.buildingexpert.net.au/blog Re: Metricon sending legal threats to members of Facebook pa 30Oct 19, 2022 7:56 am ![]() ![]() Can the builder really / actually come after you if you put up a picture saying - this is what you get with Builder XYZ - ? Hi Perthgirl, Noname is correct. So I have personal experience with this when in 2018 I posted photos in this forum of defective work by a builder ( not Metricon) and they sued me for defamation. I had to engage a defamation barrister and went through the whole process of spending a ton of money and here is what I learnt: 1. In NSW businesses can not sue individuals for defamation ( not sure about other States), but there is another avenue they can get you on which is harder to prove ( cant remember the legal term) which kicks in if you are actively encouraging other people to not do business with the company in question. 2. You need to keep your comments to being just about your own personal experience with your build and you can not generalise as per Noname's post and say that they are terrible on every job as they might very well have heaps of happy customers. Whilst I managed to do everything that protected me legally with my posts, it was still a pain and very costly to defend myself. So the key takeaways are always be very careful about what you publish online and only refer to your own personal experiences and be completely truthful in what you write. Do not exaggerate and do not generalise. So in conclusion, be honest, measured and accurate in what you say online, and remember that no matter how bad your experience might be, and how angry you are, when big companies come after you, it can cost you a lot of money to defend yourself. I ended up on friendly terms with the builder ( again not Metricon) after all was said and done, and when I heard his side of the story I actually felt sorry for him. Same as with the company in question ( Metricon). The main person who caused all this drama has now left this world and there are a bunch of mostly nice people in there who are trying to clean up what was left behind. They are building 3 homes in my neighbourhood and seem to be progressing them quite quickly. Anyhow, I hope everyone enjoys their Monday Cheers Simeon Your missing legal term at point 1. might be "restraint of trade" if they can prove your intent was to send them bankrupt. Re: Metricon sending legal threats to members of Facebook pa 31Oct 19, 2022 8:54 am Often the most effective way to get a company like Metricon to take action to address issues is to post politely and honestly online about your experiences with them. Much more effective than online automated customer experience portals, robots and the like. Perfectly acceptable as long as you dont identify and defame any individuals. Companies monitor social media content diligently and are extremely sensitive to credible negative comments and will take all available steps to 'manage' these. Management usually involves publicly acknowleging the comments, promising they are investigating, and (most critically) getting the issues offline and into private discussion ASAP. Be wary of any bluffing with suggestions of retailiation and legal action etc. here. 0 11375 Hi there I a, building new homes in Victoria. Need an advise, due to builder demanding huge variations after paying lockup, sent proper termination letter legally and then… 0 10730 retail its around double the price of a similar sized actron/dakin system from memory, They are excellent systems though. But with how builder gouge on AC/heating, you… 4 36488 |