Browse Forums Building A New House Re: Doing it again - Henley Montessa 43 7Mar 08, 2021 7:15 pm I totally agree with you for the sales process. If we havent build with Henley before, we will definately walk away from Henley. We got a long delay in the sales quote as well. But the colour, tender and contract all arranged in a reasonable timeframe. I can understand this. Just from the people lining up in front of their colour design centre, I can tell Henley is under lots of construction now. However, I wont worried much about tender. From my experience, there is not much price difference between sales quote and tender. They also do tender and contract in one day, which I believe an indication of no price suprise. Otherwise, this wont work. Yes. I do agree Henley's colour upgrade is a little bit tricky. The pricing transparency is very good though. Before signing the sales document, you can get a pricelist for most of the colour items. I also got a quote from boutique homes as well. I found with boutique is at least 50k more expensive than Henley (just for my prefer level of finish, maybe not for everyone). Re: Doing it again - Henley Montessa 43 8Mar 08, 2021 7:34 pm It's interesting that even people here seem to be excusing their behaviour. Being busy, doesn't equate to completley ignoring multiple attempts of contacts through multiple avenues. I spoke to Henleys GM after this experience, and he too agreed, this was not ok. Busy had nothing to do with it. Dark matter scientist, can breathe underwater, mind reader and can freeze matter just by willing it. Trust me, its in my sig. Re: Doing it again - Henley Montessa 43 10Mar 08, 2021 8:05 pm yanshirui Yes. But consider the price difference. What? This comment doesn't make sense. Dark matter scientist, can breathe underwater, mind reader and can freeze matter just by willing it. Trust me, its in my sig. Re: Doing it again - Henley Montessa 43 12Mar 08, 2021 10:39 pm Noname yanshirui Yes. But consider the price difference. What? This comment doesn't make sense. I mean yes, I do admit henley's sales process is not smooth. The sales consultant is good, as we know each other three years ago on our first build with Henley. It is the amount of construction undergoing delayed my sales process. The pricing team cannot provide me with a reasonable timeframe. What happens to you is not acceptable and no excuse for that. But due to the price difference between boutique and henley, I still prefer henley. Henley is much more cost-effective. Re: Doing it again - Henley Montessa 43 13Mar 08, 2021 10:42 pm Fore2 yanshirui Yes. But consider the price difference. Yes, Also make sure you consider the rain! I am not sure if I get your point. If you are referring to the quality, henley's build quality is acceptable for me. No major issues from our last build. Re: Doing it again - Henley Montessa 43 14Mar 14, 2021 10:27 am Noname It's interesting that even people here seem to be excusing their behaviour. Being busy, doesn't equate to completley ignoring multiple attempts of contacts through multiple avenues. I spoke to Henleys GM after this experience, and he too agreed, this was not ok. Busy had nothing to do with it. I agree, busy is no excuse for not simply sending an email stating that you have received your emails and you will respond back with answers by whatever date. It could be the case of the that particular sales consultant and not the company as a whole. I put them in the basket if they can't be bothered to respond now and they ghosting you now what are they going to be like when you hit an issue. I also got a quote from boutique homes and it was on the high side too. I haven't ruled them out yet. But I will do a like for like comparision. I thought their site costs were inflated compared to some of the other costs that come in from builders in the same area. The DIY project can be broken into two major steps. Planning and Design and Construction. Both of these steps are as important as one another to ensure you give… 0 4520 Hi group, have some damage to the door frame and skirting board. It's a side door to the laundry area. Only has a security door. I had a termite inspection (note drill… 0 4130 0 884 |