Found out raised bathroom at completion stage.

doro · Jan 13, 2021 2:13 am

I’m so angry to find out that all 3 bathrooms of my new built has a step to them. No one explained to me it will be raised because when I see the display home there were no steps. So I think it is a standard. Then the supervisor told me when they tiling that it is a must to avoid water coming out. But until I saw a thread in this forum and said it should be prepare at the slab stage and doable. I am so angry and frustrated. What can I do at this stage now? I want them to be fixed. Or I get a compensation.

Ardo · Jan 13, 2021 9:27 am

What do the plans say? Any notes?

jpmontoya · Jan 13, 2021 5:10 pm

Builder ?

Plans? Difficult to confirm without knowing these details.

Hobbless bathrooms are not standard inclusions anyways

Splashers · Jan 13, 2021 5:45 pm

Majority of Builders Do Not recess their slabs to accommodate a flush finish to wet areas unless the customer upgrades for this. A small step up is a standard feature on most builders houses.

Display homes are always fitted out with extras & upgrades and nothing should be assumed to be included. The contract and plans are what you are buying not the Display home unless your contract states as per display. Contracts of all nature should be read and understood to avoid issues like this.

To try and rectify this would be a complete strip out cut down the slab and more than likely you will hit metal mesh which will than need to get fixed and reengineered.

If the Builder has said or promised it anywhere you will need to provide proof so check all emails, texts and paperwork to see if they have put it in writing as this will go a way to help you resolve this, Good luck

done · Jan 13, 2021 10:37 pm

Splashers

Majority of Builders Do Not recess their slabs to accommodate a flush finish to wet areas unless the customer upgrades for this. A small step up is a standard feature on most builders houses.

Display homes are always fitted out with extras & upgrades and nothing should be assumed to be included. The contract and plans are what you are buying not the Display home unless your contract states as per display. Contracts of all nature should be read and understood to avoid issues like this.

To try and rectify this would be a complete strip out cut down the slab and more than likely you will hit metal mesh which will than need to get fixed and reengineered.

If the Builder has said or promised it anywhere you will need to provide proof so check all emails, texts and paperwork to see if they have put it in writing as this will go a way to help you resolve this, Good luck

Anywhere else, this would be misleading advertising. The display should be what they are selling. They should have to put red stickers throughout display homes to show what is not standard and won't be included in the base model. Gees even on a packet of cornflakes it has in red "serving suggestion" and that's for a $5 box of cereal not a $500k house. You are buying because of what is advertised in the display, and the builders should be the ones advising consumers as they are the "experts".

doro · Jan 13, 2021 11:59 pm

jpmontoya

Builder ?

Plans? Difficult to confirm without knowing these details.

Hobbless bathrooms are not standard inclusions anyways

It was Gj Gardner at the start then they quit the franchise and become a private builder (LTK HOME). GJ Gardner do not have many display homes and they don’t have the floor plan that we build at the moment. So we just went to the closest one. And they divide them in different region. So my builder is looking after south Sydney region, and we needed to go to see the other display home out of the area. The reason we chose it because they have good reviews.

I search through our contract and did not have a word mentioning about the bathroom would have a step or recessed.

And when we have the meeting to go through the floor plan, the staff did not mention anything about that at all. And later we find out she is not a builder or an architect. She is just an administrator and she is a one man show. I just feel that these things need to be raised to the customer because I am not a builder. I don’t know what is standard and what’s not.

doro · Jan 14, 2021 12:08 am

Splashers

Majority of Builders Do Not recess their slabs to accommodate a flush finish to wet areas unless the customer upgrades for this. A small step up is a standard feature on most builders houses.

Display homes are always fitted out with extras & upgrades and nothing should be assumed to be included. The contract and plans are what you are buying not the Display home unless your contract states as per display. Contracts of all nature should be read and understood to avoid issues like this.

To try and rectify this would be a complete strip out cut down the slab and more than likely you will hit metal mesh which will than need to get fixed and reengineered.

If the Builder has said or promised it anywhere you will need to provide proof so check all emails, texts and paperwork to see if they have put it in writing as this will go a way to help you resolve this, Good luck

Yea and the problem is we don’t have a full upgraded list that we can choose from. I am not sure with a bigger project home, if this thing will be provide at the beginning. I did not choose any kitchen, bathroom or other upgrades after I put the floor plan through council.

Later I find out I did not receive any window schedule plan when we deciding on the floor plan. I found out because my friend is building with other builder. And no wonder my windows height are all wrong.

As a consumer and not a builder I just feel the stand of the build has not been explained to me properly. I don’t know if this will ground the rectifying. And I wonder how much would it cost and how long it takes? I did think about sharing half the cost with the builder.

Splashers · Jan 14, 2021 6:57 pm

I find that all Franchise Style Building companies like GJ Gardner, Hotondo etc always have good and many reviews on all these sites compared to any other stand alone Builders as they are just Marketing Companies at the end of the day, thats just my personal opinion.

doro · Jan 16, 2021 1:14 am

Splashers

I find that all Franchise Style Building companies like GJ Gardner, Hotondo etc always have good and many reviews on all these sites compared to any other stand alone Builders as they are just Marketing Companies at the end of the day, thats just my personal opinion.

😩 so you know if there’s stand of the height of the step? I realised the laundry floor step and the bathroom step, their heights are so different. One is around 1cm only. So Inconsistent. But same style of tiles in both rooms.

doro · Jan 16, 2021 1:58 am

Splashers

I find that all Franchise Style Building companies like GJ Gardner, Hotondo etc always have good and many reviews on all these sites compared to any other stand alone Builders as they are just Marketing Companies at the end of the day, thats just my personal opinion.

Also if I want it fixed. How much do you think it’s going to cost?

Splashers · Jan 16, 2021 9:17 am

A cheaper option to fix the steps into the wet areas is to ramp up the floors leading into them gradually if practical.

The reason for the different heights is probably the room design and the gradient of falls, but most would use the same height angle as doorways regardless of design.

Cost to fix the issue in the wet areas would be massive as you would need to redo the whole process of wet areas along with removal of existing and the modifications and inspections required to resolve the issue.

To make all floor areas to be level throughout the house takes a lot of planning and needs to be done from the initial stages. Material choices need to be finalised prior to the final drafting plans for the build.

doro · Jan 16, 2021 1:21 pm

Splashers

A cheaper option to fix the steps into the wet areas is to ramp up the floors leading into them gradually if practical.

The reason for the different heights is probably the room design and the gradient of falls, but most would use the same height angle as doorways regardless of design.

Cost to fix the issue in the wet areas would be massive as you would need to redo the whole process of wet areas along with removal of existing and the modifications and inspections required to resolve the issue.

To make all floor areas to be level throughout the house takes a lot of planning and needs to be done from the initial stages. Material choices need to be finalised prior to the final drafting plans for the build.

I wish I knew that before the build. They did not let us choose the materials before the DA approval. They initiated all the flooring plan before internal designing choices. We are thinking to raise the whole floor up and change the doors, may be a cheaper method.