Browse Forums Building A New House Re: Who is building with Beechwood 4141Dec 04, 2013 7:30 pm Sorry to hear the troubles your having Daniel but it sounds like you have done a good thing in having the stages in the house independantly verified by an inspector and I am very interested to hear the outcome to your complaints.......Also very interested what Dept Fair Trading would say with you being threatened with no work on your site as an incentive for you to shut up and say nothing and not withhold payment........Great news for some others here with getting entry before christmas......We have come to the realisation that no amount of pushing weeks ago would get us in by chrissy so am just sitting back and inspecting everything as we go and chilling out for a completion in the new year .........Other good news for us is the brickies have started (or be it one as in wiz's case) for us but when they fitted the roof they forgot that the brickwork has to go past the roof span over the porch in the Seaview design (so now part of the roof has to be removed for the brickie) ......Oh well! The fun of building and they did say that life wasnt meant to come easily...... Building HEAVILY modified Verdehlo Four with Seaview Facade in Nowra NSW Floorplan available on page 152 Re: Who is building with Beechwood 4142Dec 04, 2013 7:43 pm WizardofOz I'm a little bit excited! We received our notice of practical completion today...19th December If it ends up being the 19th it looks like a trip to Nowra on the day will be in order, too close to leave it to the bank to transfer the final payment on time electronically!! Doing a little dance!! Fantastic Wiz! Doing a dance with you! Gramy on the Central Coast Verdelho 5 with a twist! Re: Who is building with Beechwood 4143Dec 04, 2013 8:20 pm ScottB_33 Sorry to hear the troubles your having Daniel but it sounds like you have done a good thing in having the stages in the house independantly verified by an inspector and I am very interested to hear the outcome to your complaints.......Also very interested what Dept Fair Trading would say with you being threatened with no work on your site as an incentive for you to shut up and say nothing and not withhold payment........Great news for some others here with getting entry before christmas......We have come to the realisation that no amount of pushing weeks ago would get us in by chrissy so am just sitting back and inspecting everything as we go and chilling out for a completion in the new year .........Other good news for us is the brickies have started (or be it one as in wiz's case) for us but when they fitted the roof they forgot that the brickwork has to go past the roof span over the porch in the Seaview design (so now part of the roof has to be removed for the brickie) ......Oh well! The fun of building and they did say that life wasnt meant to come easily...... Yea hopefully it wont come to that. I've spent all day ringing and driving around to get some help from someone. At this point its only K saying it stopped and that BW wont resolve the issues. It just seems so silly that over a few nails and bolts that they are being so stubborn. Id pay them but i did that for the slab and the cracked pipe issue still hasnt been addressed as promised. Hopefully your brickie isnt slowed to much due to the roof. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4144Dec 04, 2013 9:16 pm daniel2ya ScottB_33 Sorry to hear the troubles your having Daniel but it sounds like you have done a good thing in having the stages in the house independantly verified by an inspector and I am very interested to hear the outcome to your complaints.......Also very interested what Dept Fair Trading would say with you being threatened with no work on your site as an incentive for you to shut up and say nothing and not withhold payment........Great news for some others here with getting entry before christmas......We have come to the realisation that no amount of pushing weeks ago would get us in by chrissy so am just sitting back and inspecting everything as we go and chilling out for a completion in the new year .........Other good news for us is the brickies have started (or be it one as in wiz's case) for us but when they fitted the roof they forgot that the brickwork has to go past the roof span over the porch in the Seaview design (so now part of the roof has to be removed for the brickie) ......Oh well! The fun of building and they did say that life wasnt meant to come easily...... Yea hopefully it wont come to that. I've spent all day ringing and driving around to get some help from someone. At this point its only K saying it stopped and that BW wont resolve the issues. It just seems so silly that over a few nails and bolts that they are being so stubborn. Id pay them but i did that for the slab and the cracked pipe issue still hasnt been addressed as promised. Hopefully your brickie isnt slowed to much due to the roof. Re: Who is building with Beechwood 4145Dec 05, 2013 8:01 am Hi fingerscrossed, your last post appears to me as just a quote - was there a message that i cant see? My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4147Dec 05, 2013 8:28 am WOW I haven’t been on for a few days and everything is happening!!! Congratulations Grae and Wiz!!! Finally a date for handover A wonderful Christmas Present for sure. Daniel, Sounds like you have been having a world of fun, but it's amazing what the inspector has picked up. Do you mind me asking how much it cost to get the independent in? I guess when you are spending this much on a house you want to kow that it's going to last. A little update on me with my 166lm of piering, i was very lucky i took photos of everything (Paparazzi ) there is a investigation going on into this and they have said they will get back to me tomorrow. Oh and i have just found out Slab will be done Monday, and Frame will be the 18th! Happy Days Re: Who is building with Beechwood 4148Dec 05, 2013 8:30 am Vijay1 How can we stop other people to dump rubbish on our land ? it is so not fair that we have to worry and pay for others dump Hi Vijay we had this problem, there isnt much you can do. if BW have already benched your site and are in 'caretaker' mode it will be up to them to remove all waste. if this is the case do not worry to much. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4149Dec 05, 2013 8:35 am NA274 WOW I haven’t been on for a few days and everything is happening!!! Congratulations Grae and Wiz!!! Finally a date for handover A wonderful Christmas Present for sure. Daniel, Sounds like you have been having a world of fun, but it's amazing what the inspector has picked up. Do you mind me asking how much it cost to get the independent in? I guess when you are spending this much on a house you want to kow that it's going to last. A little update on me with my 166lm of piering, i was very lucky i took photos of everything (Paparazzi ) there is a investigation going on into this and they have said they will get back to me tomorrow. Oh and i have just found out Slab will be done Monday, and Frame will be the 18th! Happy Days The inspector i have used is a guy called Ben. i am happy to give you his details if you are also on the south coast. he is pretty professional and turns work around quickly and i am happy with his quality. i can give you a sample if you like just PM me. i have elected to get 4 inspections that vary between $330 -> $500 each (the last one is $500, the others are $330 from memory) as I had issues with cracked pipes at the slab stage that i was worried about, however he advised most people only need 2-3 inspections. I have found it well worth the money even if it has caused this headache. At least i can hold BW accountable - the thing that shocked me most was their admission that they sent the invoice for the frame even when their own certifier/inspector had not yet inspected the frame. I asked them how they know the frame was complete enough to bill me for if it had not even passed their own QA - they just insisted that the invoice isnt for a frame it just for a 'frame stage' which indicates a period of time. Cheers Daniel My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4150Dec 05, 2013 10:20 am Congrats Wiz and Grae!!! Can't wait until i'm in your shoes!! We had our slab done yesterday, my son was very excited to watch the concrete trucks. I must say it's starting to look a lot bigger which i'm happy with, I don't get to see my SS much as i'm always working during the day does anyone know how long I can expect until frame goes up? I'm crossing my fingers before xmas!! Re: Who is building with Beechwood 4151Dec 05, 2013 10:33 am First-home101 Congrats Wiz and Grae!!! Can't wait until i'm in your shoes!! We had our slab done yesterday, my son was very excited to watch the concrete trucks. I must say it's starting to look a lot bigger which i'm happy with, I don't get to see my SS much as i'm always working during the day does anyone know how long I can expect until frame goes up? I'm crossing my fingers before xmas!! concrete takes up to 10 days to cure, anytime after that the frame can start - for us it took them about 3 days to frame up and roof on. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4152Dec 05, 2013 10:39 am So as BW fail to recognise me as a customer all of a sudden my partner sent the below email to BW today. i have striped out any identifying features but the content is unchanged. i will wait for their reply. Hi K, Before I begin please understand that we do not view the below as faults with your work, in fact we have been very happy with your service to date and hope it continues. However as the contact point for Beechwood Homes we are communicating via you our need to hold Beechwood accountable for our home. After yesterday’s events I believe the below summary is accurate, I will go on further into each summary point after. 1. There was a phone call to D regarding the below at 4/12/2013 11:44am. a. Confirming that I am your customer b. That you will be taking action so that construction will be stopped going forward. c. That an invoice for a complete frame was sent before Beechwood’s own inspection processes could verify that it was indeed complete and compliant with Australian Standards. d. You were confused when you authorised an inspection (attached email linked) to take place and you now require us to provide some details. 2. There are some defects from our independent report that require addressing before the Frame can be considered complete under Australian standards a. Some of these were required to be actioned before the roof sheeting was placed on – which was done on 4/12, these should be addressed immediately for safety reasons. b. Some of these were required to be actioned for the frame to meet Australian standards in order to be considered a completed frame. c. Some of these are not required for the frame to be complete and can be actioned later – namely the scratched gutters. d. To address these issues only some nails and bolts are required. 3. After exchange variation 4 does not conform to the standard invoicing of the tender and other after exchange variations when non-standard items are removed in favour of new items. We would like to see the same method applied for Tender variation 8 item 22 for the latest After exchange variation 4. I believe this is in progress. a. Tender variation 4 item 11 was removed (credit) due to the addition of item 12 (debit). b. Tender variation 8 item 7 was removed due to addition of new rangehood c. Tender variation 8 item 24 was removed due to addition of item 23 d. Tender variation 8 item 28 was removed due to addition of item 29 e. After exchange variation 3 item 1 was removed due to addition of item 2 f. After exchange variation 3 item 3 was removed due to addition of item 4 Expansion on above summary: 1. a. I am your customer, however I have authorised D as my representative to Beechwood. His contact details are those provided in the contract contact details as well. D should remain as the authorised contact point. I do not believe that this being raised due to any concern of my privacy as Beechwood has been complicit many times in contacting D by i. Mobile ii. The provided email address of <redacted details for D email address> iii. Additional emails sent to non-authorised email <redacted details for d work email address> I do not wish to make this an issue and expect that communications continue through those same channels as this will ensure faster turn arounds on decisions as I trust D wholly to act in my interests and to ensure I get the house I desire and one that meets or exceeds any legal requirements. b. I hope this is not the case as the only thing standing in the way of Me authorising the payment is a few nails and bolts. However I do expect my frame to be fully completed, which included compliance to Australian standards. I am not willing to trust Beechwood to act on these defects after payments given that the defects with the cracked pipes was not acted on by Beechwood at slab stage after we were assured it would be after payment. c. I do not agree with this process, however as long as the frame is fully completed and complies with Australian standards I will pay the invoice gladly. d. Please let me know which details you need and I will provide them, however I do not understand why these details would be required for a ‘professional inspector’ and not ‘the bank inspector’ as you had assumed Daniel was referring to. 2. In terms of getting the invoice paid as soon as possible I do not require all items to have immediate action, just those listed in the report as being urgent. The scratches to the gutter are cosmetic only and can be fixed later, however the other defects are structural and have the potential to be a major issue the longer that they are left. It is cheaper and in Beechwoods interest to address them sooner rather than later. additionally these defects stand in the way of the frame being compliant with Australian standards. From my understanding most items only require a few extra nails (brace boards and roof truss boots, windows and doors.) while others require some masonary bits/clouts (Bracing strap, Bottom plate) all of which I would imagine would be quite quick and cheap to implement for the sake of a satisfied customer and an invoice payment. 3. We are not disputing a price here however we do require a clear itemisation so that there are no disputes later on. As the lines have been included previously I do not envision this being to hard to accomplish. Vic – I wanted to include you on this mail to hopefully get some traction on these issues, i found your address on a product review website. We want to pay this invoice, however we also want what we are paying for to be delivered. Any guidance you can give on this issue would be much appreciated as I would not want this to become a drawn out issue over what is essentially a few missing nails. Please feel free to contact D (<mobile> / <email>) or Myself on any of the above issues. Thanks S. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4155Dec 05, 2013 12:28 pm can i ask - how do you win an auction unintentionally? sounds like there may be a funny story behind it? My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4156Dec 05, 2013 12:53 pm daniel2ya Hi fingerscrossed, your last post appears to me as just a quote - was there a message that i cant see? I'll try again, I was having trouble attaching my posts. OMG Daniel! I don't know if I'm more concerned about the poor workmanship or the attitude from "K". Keep the customer happy and just get the issues fixed. They should be equally concerned about their quality controls. This is a concern for everyone building with them, and I bet you're glad you hired your own inspector. Stay strong and best of luck. Re: Who is building with Beechwood 4157Dec 05, 2013 1:06 pm Fingerscrossed daniel2ya Hi fingerscrossed, your last post appears to me as just a quote - was there a message that i cant see? I'll try again, I was having trouble attaching my posts. OMG Daniel! I don't know if I'm more concerned about the poor workmanship or the attitude from "K". Keep the customer happy and just get the issues fixed. They should be equally concerned about their quality controls. This is a concern for everyone building with them, and I bet you're glad you hired your own inspector. Stay strong and best of luck. Yea i have done the following 1. sent another follow up email today to document the fallout from yesterday 2. rang the council who told me who the certifier was 3. rang the certifier, they confirmed that they didnt check it, they also said that they should wait for the certifier to check before sending an invoice. the certifier asked me to forward my reports and that he would include those items in his reports if he agrees. he expects to inspect some time next week. so will wait on this 4. sent 2 emails to that Vic guy who claims to be CEO of BW on other sites. 5. asked the guys from sales for help, they rang a guy called troy who is meant to be some nsw manager. they said he should get back to me before the end of the week. 6. i rang head office and explained to them that i want to pay the invoice but just need a few nails put in first, the receptionist said it sounded do-able but would need to forward the matter to her GM who will get back to me so yea i have a few lines in the works now and will wait for them to be exhausted otherwise i will be escalating the issue to 1. Building Professionals Board 2. ACCC 3. CTTT I'll keep everyone informed of the developments - the problem is we only have 1 contact with BW and this 1 contact has gone sour to the point they refuse to communicate with me and insist on saying my partner (and not me) is the customer. despite the fact all correspondance to date has gone via me with sales, J, K and electricians. I spoke to the inspector and he has said that it is pretty standard practice for inspections to be done prior to settlement of an invoice and that the things he picked up was pretty common place and builders typically have no issue fixing them so he is surprised. he also said if it was his house and his frame he would be standing firm. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4158Dec 05, 2013 2:26 pm can i ask - how do you win an auction unintentionally? sounds like there may be a funny story behind it?[/quote] Yes, Daniel, there is a story - we were looking at a house in the same street & I knew that this house was up for auction, so we thought we would go along to see how much it went for. This would then give us an idea of what to offer on the other house. Husband registered (just for fun really), was within our price range, so he bid. Next thing we know, it is on the market & the other bidder walked off! Lucky I had an old cheque book with me to pay the 10% on the spot! Ended up being a fantastic deal (although we had problems with asbestos $$$). Some things are just meant to be. Did exactly what I tell my customers NOT to do - enter a contract WITHOUT the finance approved! Gramy on the Central Coast Verdelho 5 with a twist! Re: Who is building with Beechwood 4159Dec 05, 2013 2:28 pm gramy can i ask - how do you win an auction unintentionally? sounds like there may be a funny story behind it? Yes, there is a story - we were looking at a house in the same street & I knew that this house was up for auction, so we thought we would go along to see how much it went for. This would then give us an idea of what to offer on the other house. Husband registered (just for fun really), was within our price range, so he bid. Next thing we know, it is on the market & the other bidder walked off! Lucky I had an old cheque book with me to pay the 10% on the spot! Ended up being a fantastic deal (although we had problems with asbestos $$$). Some things are just meant to be. Did exactly what I tell my customers NOT to do - enter a contract WITHOUT the finance approved![/quote] Ha - pretty funny how things work out. My Build thread: viewtopic.php?f=31&t=60910 Re: Who is building with Beechwood 4160Dec 05, 2013 4:31 pm WizardofOz I'm a little bit excited! We received our notice of practical completion today...19th December If it ends up being the 19th it looks like a trip to Nowra on the day will be in order, too close to leave it to the bank to transfer the final payment on time electronically!! Doing a little dance!! Awesome news Wiz. That's the same date as our PC date. Although, BW are doing there inspection on Wed and we are getting the remotes for the garage to start moving a few boxes in. We are meant to be doing our walk through on Thursday. We will pay the final payment by cheque the same day and after nearly 16 months if planning, we will be in our new home. Just gotta get the day off now to do the walk through. Lucky I'm the boss at the moment... Some new pics for you all... Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Sent from my iPhone using Tapatalk 29/08/12: Placed offer on the land. 05/10/12: Land Settled 08/07/13: Contracts 07/08: Cut land 26/08: Slab 09/09: Frame 13/09: Bricks 30/09: Roof 14/10: Gyprock 17/10: Kitchen 24/10: Lock Up Hey guys building a new place through a volume builder and just wondering if i should complain to the site supervisor as we just had plasterboard installed. Looks like… 0 11901 Elvis has left the building... The site supervisor quit after 2 month on the project. I guess he was just instructed to bark at people, but didn't like when he was… 26 21762 |