I had my colour browse today and i have to say i was very disapointed. i had been to spectra before signing up and they were so helpful.
first off the lady who took our appointment was new/training. she show no sign of any interest in our build and just tried to rush through the whole thing.
Any questions we asked, were I cannot comment or I do not know. not i'm new here, let me write that down and ill go check for you.......
Probing for upgrade cost was like getting blood out of a stone. would not give approx even after many time i told her i would not hold Carlisle to this approx.
probing for ideas, what's in fashion? what would be a good option? what the kitchen would look like? we got nothing and wasnt interested.
Has anyone else expirianced this with Spectra? we sent a complaint to the CLE.
Hi Walkz,
We had our colour browse ages ago and had a fantastic time just going through things and having everything explained to us. Unfortunately for you the the colour browse attendant was too new to estimate anything. I think the whole idea is for you to just browse and just have a feel for the place. It's good that you sent the feedback because this is what they need. I think if this happened at your colour selection then it would be a different story.
Good luck with it all.