Sahara Q1 - happy ever after

peach28 · Aug 30, 2015 12:43 pm

darrenedwards

mirz

darrenedwards

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

Sometimes they do offer "specials" on top of their promotion. Like in our case, we signed (initial stage) in January and they offer 50% off evaporative cooling if you sign before Australia day (Jan. 26). So I get my evap cooling for $2.5K instead of paying $5K.

SamiraC · Aug 30, 2015 2:08 pm

Hi mirz, from memory you went with the Venice floorboards we are also looking at getting but hubbie is a bit concerned they may be a little too orange in colour and our tile place doesn't have a large sample to show us. I would love if you would be kind enough to show some more photos in good light that you think show the colour it is?? Are you happy with the colour? Thank you!!

Henley Vogue · Aug 30, 2015 3:34 pm

We got a cosham voucher for signing up. I think it depends on the sales consultant, some of them a just plain mean. The lady we dealt was delightful. If youre not happy with the person youre talking too, speak to another consultant.

mirz · Aug 30, 2015 4:00 pm

darrenedwards

mirz

darrenedwards

Hi Mirz, I am currently talking to the sales person about the Sahara Q2. I was just wondering if you or anyone else reading this forum did any negotiations on the price and were able to reduce the price of the house or items or even got items for free? And if you did at what stage did you do this? Sales or at tender? Thanks. Great forum thread. Lots of great information.

Don't think there is any secret formula

it all depends on your negotiation skill with sales person. Sales table is the best place to negotiate. Also try to go in parallel with at least two different builders for similar kind of house. This will help you to understand their tricks with inclusions and extras.

Most of sales people would negotiate if you are dead serious to sign and that's your best time to negotiate.

But take everything in writing or it never discussed.

I won't suggest to wait for tender to get any discounts. It would be too late. Plus in tender always expect total cost to go up by minimum $10k due to different surprises (council, developer, energy rating, site cost requirements).

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

I would just walk away from her, it's her loss. Some sales people are rude and they should be ignored, simple as that.

Everything is negotiable, lol.

We closely worked with five major builders including Henley for quotations and all sales persons were flexible enough for us to move forward.

TBH our sales lady from porter Davis was the best among all of them.

darrenedwards · Aug 30, 2015 4:11 pm

mirz

darrenedwards

mirz

[quote="darrenedwards"]Hi Mirz, I am currently talking to the sales person about the Sahara Q2. I was just wondering if you or anyone else reading this forum did any negotiations on the price and were able to reduce the price of the house or items or even got items for free? And if you did at what stage did you do this? Sales or at tender? Thanks. Great forum thread. Lots of great information.

Don't think there is any secret formula

it all depends on your negotiation skill with sales person. Sales table is the best place to negotiate. Also try to go in parallel with at least two different builders for similar kind of house. This will help you to understand their tricks with inclusions and extras.

Most of sales people would negotiate if you are dead serious to sign and that's your best time to negotiate.

But take everything in writing or it never discussed.

I won't suggest to wait for tender to get any discounts. It would be too late. Plus in tender always expect total cost to go up by minimum $10k due to different surprises (council, developer, energy rating, site cost requirements).

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

I would just walk away from her, it's her loss. Some sales people are rude and they should be ignored, simple as that.

Everything is negotiable, lol.

We closely worked with five major builders including Henley for quotations and all sales persons were flexible enough for us to move forward.

TBH our sales lady from porter Davis was the best among all of them.[/quote]
Hi Mirz,
Thanks for the reply. We have been shopping around a lot with other builders, but the Sahara is our dream home and we really want it.
We have got better deals with other builders but there is always something that isn't quite right and makes us go back to the Sahara.
Do you know if you can you swap sales people with Henley? I know with other builders you can't.
I think it is crazy that you can negotiate on everything. But she doesn't want to budge at all.
At places like the good guys, you can walk in and they throw discounts at you on items only a couple thousand dollars but on a house spending 400k in total she is saying no to everything.
I want to feel that I am getting something and treated like I'm a valued client when I'm spending the most I will ever spent on any one thing.
Maybe I will threaten to walk away.
Wish me luck.
Also I have been told by many other builders that the "fixed did costs" aren't really fixed with Henley. Have you or any one noticed this?

mirz · Aug 30, 2015 4:11 pm

SamiraC

Hi mirz, from memory you went with the Venice floorboards we are also looking at getting but hubbie is a bit concerned they may be a little too orange in colour and our tile place doesn't have a large sample to show us. I would love if you would be kind enough to show some more photos in good light that you think show the colour it is?? Are you happy with the colour? Thank you!!

That's correct, we have Venice. It is not very orangish. It's dull brown bit lighter shade. Milano is darker shade.

It was hard to decide for us too, just from quarter size plank in Cosham.

If you want to have a look, contact me via pm.

mirz · Aug 30, 2015 4:13 pm

darrenedwards

mirz

darrenedwards

[quote="mirz"][quote="darrenedwards"]Hi Mirz, I am currently talking to the sales person about the Sahara Q2. I was just wondering if you or anyone else reading this forum did any negotiations on the price and were able to reduce the price of the house or items or even got items for free? And if you did at what stage did you do this? Sales or at tender? Thanks. Great forum thread. Lots of great information.

Don't think there is any secret formula

it all depends on your negotiation skill with sales person. Sales table is the best place to negotiate. Also try to go in parallel with at least two different builders for similar kind of house. This will help you to understand their tricks with inclusions and extras.

Most of sales people would negotiate if you are dead serious to sign and that's your best time to negotiate.

But take everything in writing or it never discussed.

I won't suggest to wait for tender to get any discounts. It would be too late. Plus in tender always expect total cost to go up by minimum $10k due to different surprises (council, developer, energy rating, site cost requirements).

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

I would just walk away from her, it's her loss. Some sales people are rude and they should be ignored, simple as that.

Everything is negotiable, lol.

We closely worked with five major builders including Henley for quotations and all sales persons were flexible enough for us to move forward.

TBH our sales lady from porter Davis was the best among all of them.[/quote]
Hi Mirz,
Thanks for the reply. We have been shopping around a lot with other builders, but the Sahara is our dream home and we really want it.
We have got better deals with other builders but there is always something that isn't quite right and makes us go back to the Sahara.
Do you know if you can you swap sales people with Henley? I know with other builders you can't.
I think it is crazy that you can negotiate on everything. But she doesn't want to budge at all.
At places like the good guys, you can walk in and they throw discounts at you on items only a couple thousand dollars but on a house spending 400k in total she is saying no to everything.
I want to feel that I am getting something and treated like I'm a valued client when I'm spending the most I will ever spent on any one thing.
Maybe I will threaten to walk away.
Wish me luck.
Also I have been told by many other builders that the "fixed did costs" aren't really fixed with Henley. Have you or any one noticed this?[/quote]

Just let her go. Which sales centre you are dealing with?

darrenedwards · Aug 31, 2015 7:57 am

mirz

darrenedwards

mirz

[quote="darrenedwards"][quote="mirz"][quote="darrenedwards"]Hi Mirz, I am currently talking to the sales person about the Sahara Q2. I was just wondering if you or anyone else reading this forum did any negotiations on the price and were able to reduce the price of the house or items or even got items for free? And if you did at what stage did you do this? Sales or at tender? Thanks. Great forum thread. Lots of great information.

Don't think there is any secret formula

it all depends on your negotiation skill with sales person. Sales table is the best place to negotiate. Also try to go in parallel with at least two different builders for similar kind of house. This will help you to understand their tricks with inclusions and extras.

Most of sales people would negotiate if you are dead serious to sign and that's your best time to negotiate.

But take everything in writing or it never discussed.

I won't suggest to wait for tender to get any discounts. It would be too late. Plus in tender always expect total cost to go up by minimum $10k due to different surprises (council, developer, energy rating, site cost requirements).

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

I would just walk away from her, it's her loss. Some sales people are rude and they should be ignored, simple as that.

Everything is negotiable, lol.

We closely worked with five major builders including Henley for quotations and all sales persons were flexible enough for us to move forward.

TBH our sales lady from porter Davis was the best among all of them.[/quote]
Hi Mirz,
Thanks for the reply. We have been shopping around a lot with other builders, but the Sahara is our dream home and we really want it.
We have got better deals with other builders but there is always something that isn't quite right and makes us go back to the Sahara.
Do you know if you can you swap sales people with Henley? I know with other builders you can't.
I think it is crazy that you can negotiate on everything. But she doesn't want to budge at all.
At places like the good guys, you can walk in and they throw discounts at you on items only a couple thousand dollars but on a house spending 400k in total she is saying no to everything.
I want to feel that I am getting something and treated like I'm a valued client when I'm spending the most I will ever spent on any one thing.
Maybe I will threaten to walk away.
Wish me luck.
Also I have been told by many other builders that the "fixed did costs" aren't really fixed with Henley. Have you or any one noticed this?[/quote]

Just let her go. Which sales centre you are dealing with?[/quote]
Williams landing. It is close to where we are building in Tarneit. But we currently live south east.
Anywhere you would recommend?
How do you change?

mirz · Aug 31, 2015 9:15 am

I think better go with a local in your area, and just tell that person you want to start with him/her.

It's not unusual to be uncomfortable with one sales person.

New sales person will grab your all paperwork from Henley's system and then just work with him/her.

darrenedwards · Aug 31, 2015 9:35 am

mirz

I think better go with a local in your area, and just tell that person you want to start with him/her.

It's not unusual to be uncomfortable with one sales person.

New sales person will grab your all paperwork from Henley's system and then just work with him/her.

So you don't think we would have to start again or loose our current promotions and quotes?
I don't want to start again with another sales person, but I dont want to feel that I'm just another commission for her.
I will give it a go.
Thanks for all your help here Mirz and everyone else.
Don't know where I would be without this forum.

Neth04 · Aug 31, 2015 9:40 am

darrenedwards

mirz

I think better go with a local in your area, and just tell that person you want to start with him/her.

It's not unusual to be uncomfortable with one sales person.

New sales person will grab your all paperwork from Henley's system and then just work with him/her.

So you don't think we would have to start again or loose our current promotions and quotes?
I don't want to start again with another sales person, but I dont want to feel that I'm just another commission for her.
I will give it a go.
Thanks for all your help here Mirz and everyone else.
Don't know where I would be without this forum.

We are with our third sales person, but not because we moved, the first sales left the company and we were being looked after his colleague and then the third was assigned permanently to us. But we didn't lose our former quotes as we were upto our 8th at that time, they just continued from there. It depends on when you made your first deposit.

Tribe7 · Aug 31, 2015 10:47 am

Hey mirz, I've been looking into ideas for our back alfresco too and have come across concrete stamping.
Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ it's unbelievable that the pic is actually stamped concrete and not pavers.

The racking your looking at for your shed is good stuff, we have a whole wall of it lining our garage and its really strong and holds a lot.

knyght · Aug 31, 2015 4:15 pm

darrenedwards

mirz

darrenedwards

[quote="mirz"][quote="darrenedwards"]Hi Mirz, I am currently talking to the sales person about the Sahara Q2. I was just wondering if you or anyone else reading this forum did any negotiations on the price and were able to reduce the price of the house or items or even got items for free? And if you did at what stage did you do this? Sales or at tender? Thanks. Great forum thread. Lots of great information.

Don't think there is any secret formula

it all depends on your negotiation skill with sales person. Sales table is the best place to negotiate. Also try to go in parallel with at least two different builders for similar kind of house. This will help you to understand their tricks with inclusions and extras.

Most of sales people would negotiate if you are dead serious to sign and that's your best time to negotiate.

But take everything in writing or it never discussed.

I won't suggest to wait for tender to get any discounts. It would be too late. Plus in tender always expect total cost to go up by minimum $10k due to different surprises (council, developer, energy rating, site cost requirements).

Hi Mirz,
We went and talked to our sales person yesterday. Walked in with two other quotes from other builders for similar house and extras.
But she refused saying that Henley does not negotiate price or throw anything in for free or discounted.
Has anyone else experienced this? Or has anyone been able to negotiate?
If you have can you please advise what you have been able to get?
Thankd again. Loving this thread. So much great information and ideas.

I would just walk away from her, it's her loss. Some sales people are rude and they should be ignored, simple as that.

Everything is negotiable, lol.

We closely worked with five major builders including Henley for quotations and all sales persons were flexible enough for us to move forward.

TBH our sales lady from porter Davis was the best among all of them.[/quote]
Hi Mirz,
Thanks for the reply. We have been shopping around a lot with other builders, but the Sahara is our dream home and we really want it.
We have got better deals with other builders but there is always something that isn't quite right and makes us go back to the Sahara.
Do you know if you can you swap sales people with Henley? I know with other builders you can't.
I think it is crazy that you can negotiate on everything. But she doesn't want to budge at all.
At places like the good guys, you can walk in and they throw discounts at you on items only a couple thousand dollars but on a house spending 400k in total she is saying no to everything.
I want to feel that I am getting something and treated like I'm a valued client when I'm spending the most I will ever spent on any one thing.
Maybe I will threaten to walk away.
Wish me luck.
Also I have been told by many other builders that the "fixed did costs" aren't really fixed with Henley. Have you or any one noticed this?[/quote]

At the end of the day you need to accept what is on offer then. We where in the same boat with PD. The Waldorf was our dream home and fit our block perfectly. No other volume builders home would have worked.

We approached PD with what was on offer from Henley-$40k off base prices, Carlisle-free LED and Refrig at time of our contract, no builder charging $4k for building in Gisborne but even after we threatened to walk away unless the charge was removed we still built with them.

What's the REAL reason for threatening to walk away? You want to say you got a deal? Screwed over the big man? Feel as though you beat a volume builder?

They don't need your business if they aren't offering any discounts. If they do they slash $40k from their prices to attract those customers. It happens once a year, but usually after a price increase.

Also, consider that during your build the house price WILL increase so take that into account and part of your "savings". The Waldorf base price went up $30k during our build. So I take that as a win also

.

mirz · Aug 31, 2015 5:10 pm

Tribe7

Hey mirz, I've been looking into ideas for our back alfresco too and have come across concrete stamping.
Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅

it's unbelievable that the pic is actually stamped concrete and not pavers.

The racking your looking at for your shed is good stuff, we have a whole wall of it lining our garage and its really strong and holds a lot.

Thanks Tribe7. Our alfresco already has concrete base, it was part of the house slab.

what i'm planning to do basically to take it to next level. Pavers were an option but after some research found it would not be ideal for our lifestyle. So seems like timber decking would the way to go.

with quality of local concreters, that photo quality would just be a dream, lol.

I would be buying those racks on this coming weekend. looks like we will need three of them to organize all my stuff to sit nicely.

also would look forward to see pics of your pelmets

Tribe7 · Aug 31, 2015 5:19 pm

Ahhhh right you already have a slab to your alfresco, we are slabless at the moment. Personally I think decking would look much nicer especially with your timber windows.

I'm currently going through the gauntlet of concreters, what's up with them never wanting to come and do quotes ect? We have 100m2 to be done and they all want to run and hide. 5 kids are easier to organise than one concreter

I was at masters today buying more paint and seen the racking, it looks good. Ours has coped a pounding in the garage and is always full, defiantly a good buy.

How did you mount your pelmets to the wall? I've brought mounting plates as the L brackets won't fit because I wanted a snug fit to the architrave and no top on the pelmet.

confused_fhb_2015 · Aug 31, 2015 8:13 pm

Hey Mirz...following up the conversation from Henley's thread - did you DIY your alarm system or got it via Henley ?

Our Build Thread - http://forum.homeone.com.au/viewtopic.php?f=31&t=76750

Drew01 · Aug 31, 2015 10:33 pm

mirz

fantastic, thanks guys for your feedback. you guys made some very valid points. now back to timber decking

need to workout which timber to go with:

1. merbau (everyone has this).
2. Ironbark
3. black butt
4. spotted gum

Spotted Gum is my favourite of these 4!

Dimi78 · Aug 31, 2015 11:17 pm

Hi all could I ask what ur experience with Henley is?

We are looking to build with them and I'm reading all these mix reviews about good and bad workmanship.

Thanks

mirz · Aug 31, 2015 11:29 pm

confused_fhb_2015

Hey Mirz...following up the conversation from Henley's thread - did you DIY your alarm system or got it via Henley ?

Our Build Thread - http://forum.homeone.com.au/viewtopic.php?f=31&t=76750

Our alarm was fully installed by Henley.

mirz · Aug 31, 2015 11:32 pm

Dimi78

Hi all could I ask what ur experience with Henley is?

We are looking to build with them and I'm reading all these mix reviews about good and bad workmanship.

Thanks

All volume builders are pretty much same. Just go with the house plan you like and meet your requirements.

Not a Henley fanboy but built a descent house for us, and that matters for us.